Michael

Michael: Email & Phone Number

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Desktop Support Agent at Peraton|San Antonio, Texas, United States

Position:

Desktop Support Agent at Peraton

Location:

San Antonio, Texas, United States

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Last updated: 2026-08-08
Updated: 2026-08-08

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Work Experience 10 years

Desktop Support Agent at Peraton

Mar 2026 - Current

Customer Service Specialist III at ASM Research

Jan 2025 - Mar 2026

Service Desk Representative II at Cognosante

Oct 2023 - Dec 2024

Service Desk Representative at Cognosante

Jul 2022 - Oct 2023

Complex Case Analyst II at Cognosante

Dec 2021 - Apr 2022

Technical Support at BLACKBOARD STUDENT SERVICE INC

Dec 2020 - Jan 2021

Technical Support at Black Turtle Services

Mar 2020 - Jun 2020

VA Customer Service Representative at Maximus

Dec 2019 - Mar 2020

Customer Service Representative at TTEC

Nov 2018 - Mar 2019

Technical Support at Atento

Apr 2018 - Sep 2018

Disaster Help Desk Advisor at Black Turtle Services

Oct 2017 - Jan 2018

Hacker at MIT School of Engineering

Sep 2017 - Sep 2017

Technical Support at TP

Jan 2016 - Jun 2017

Michael started working in 2016, then the employee has changed 9 companies and 9 jobs. On average, Michael works for one company for 7 months.

Their professional focus is Agile Methodologies, Agile Project Management, and Amazon CloudFront across 3 core areas.

Michael holds Linux Essentials Certificate, CompTIA Network+, and ITIL 4 Foundation Certificate in IT Service Management certifications.

Education

Bachelor of Science - BS at Western Governors University

Bachelor's degree (Incomplete) at The University of Texas Rio Grande Valley

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