

Atento: Detailed Company Information & Corporate Profile
Summary
Atento, founded in 1999, is headquartered in Madrid, Spain. The company operates in the outsourcing sector with a workforce of over 10,000 employees and generates revenue between $10 B and $100 B.
Its services span BPO/CEM solutions, sales, customer care, technical support, collections, back office, omnichannel and multichannel experiences, BTO, and overall customer experience (CX).
The leadership team includes Chris Condon as President & GM for the US & Nearshore markets, Jeremy Jepperson heading Strategic Partnerships and US Sales, Jason Lenzini as Vice President, Jacob Wade overseeing Contact Center, BTO/BPO sales & transformation, and other senior executives such as Carlos Zapatero, Joseph Callan, André Pandolfi, Alicia (NOC Team Leader), Lesli Hinojosa Ortiz, Charlie Johnson, Saul Rodriguez, Danuza Oliveira dos Santos, Denise Ledesma, Paulo Henrique, Yamile Andrea Restrepo Peña, and Scarlett Uribe.
| Atento Website | atento.com |
| Industries | |
| Atento Headquarters Address | Calle Santiago de Compostela, 94, Madrid, 28035 ES |
| Company Size | 10000+ employees |
| Specialities & Services | BPO/CEM Solution , Sales, Customer Care, Technical Support, Collections and Back Office, Omnichannel experiences, Multichannel experiences, BTO, Customer Experience, CX |
| Founded | 1999 |
| Estimated Annual Revenue | $10B - 100B |
| Updated: | 2026-11-11 |
Atento Org Chart
Chief Executive Officer
C-Level
General Manager
Subsidiaries and Affiliated Companies
Estimated Website Traffic
The chart shows a decline in traffic to the atento.com website. In September, traffic decreased to 182698, compared to 220123 in the previous month. The highest traffic in 2026 was recorded in February, reaching 365800 visits.
Workforce Turnover
Number of employees switched from or switched to
Departmental sample breakdown
Length of Employment
Atento's workforce includes employees across a wide range of tenure levels.
2% have been with the company for 1 to 2 years8% have been with the company for 3 to 4 years23% have been with the company for 5 to 7 years20% have been with the company for 8 to 10 years46% have been with the company for more than 11 yearsAtento Corporate Information: FAQ
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