Atento: Detailed Company Information & Corporate Profile

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Summary

Atento, founded in 1999, is headquartered in Madrid, Spain. The company operates in the outsourcing sector with a workforce of over 10,000 employees and generates revenue between $10 B and $100 B.

Its services span BPO/CEM solutions, sales, customer care, technical support, collections, back office, omnichannel and multichannel experiences, BTO, and overall customer experience (CX).

The leadership team includes Chris Condon as President & GM for the US & Nearshore markets, Jeremy Jepperson heading Strategic Partnerships and US Sales, Jason Lenzini as Vice President, Jacob Wade overseeing Contact Center, BTO/BPO sales & transformation, and other senior executives such as Carlos Zapatero, Joseph Callan, André Pandolfi, Alicia (NOC Team Leader), Lesli Hinojosa Ortiz, Charlie Johnson, Saul Rodriguez, Danuza Oliveira dos Santos, Denise Ledesma, Paulo Henrique, Yamile Andrea Restrepo Peña, and Scarlett Uribe.

Atento Websiteatento.com
Industries
Atento Headquarters AddressCalle Santiago de Compostela, 94, Madrid, 28035 ES
Company Size10000+ employees
Specialities & ServicesBPO/CEM Solution , Sales, Customer Care, Technical Support, Collections and Back Office, Omnichannel experiences, Multichannel experiences, BTO, Customer Experience, CX
Founded1999
Estimated Annual Revenue$10B - 100B
Updated:2026-11-11

Atento Org Chart

Chief Executive Officer

Chief Executive Officer

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C-Level

Estimated Website Traffic

The chart shows a decline in traffic to the atento.com website. In September, traffic decreased to 182698, compared to 220123 in the previous month. The highest traffic in 2026 was recorded in February, reaching 365800 visits.

Workforce Turnover

Number of employees switched from or switched to

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Total employee turnover

Departmental sample breakdown

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Turnover activity captured in SignalHire's departmental sample ( employees):

Length of Employment

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Atento's workforce includes employees across a wide range of tenure levels.

2% have been with the company for 1 to 2 years8% have been with the company for 3 to 4 years23% have been with the company for 5 to 7 years20% have been with the company for 8 to 10 years46% have been with the company for more than 11 years

Former Employees: Role Changes

Role at Former Company
Role at New Company
Contact top employees from Atento
Chris Condon
Chris CondonPresident & GM US & Nearshore
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Jeremy Jepperson
Jeremy JeppersonHead of Strategic Partnerships and US Sales
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Jason Lenzini
Jason LenziniVice President
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Jacob Wade
Jacob WadeVice President - Contact Center, BTO/BPO Sales & Transformation
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Carlos Zapatero
Carlos ZapateroSenior Vice President
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Joseph Callan
Joseph CallanVice President of Client Services
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André Pandolfi
André PandolfiVice-Presidente Comercial & Marketing
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Alicia
AliciaNOC Team Leader
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Charlie Johnson
Charlie JohnsonPersonal Banker
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Danuza Oliveira dos Santos
Danuza Oliveira dos SantosEspecialista em relacionamento ao cliente
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Denise Ledesma
Denise LedesmaOperador telefónico
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Paulo Henrique
Paulo HenriqueProfissional de telemarketing
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Yamile Andrea Restrepo Peña
Yamile Andrea Restrepo PeñaSupervisora del servicio de atención al cliente
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Scarlett Uribe
Scarlett UribeAsesor telefónico
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Companies Similar to Atento

Atento Corporate Information: FAQ

Atento operates in the Outsourcing industries. More details can be found on the official website: atento.com.
Atento has offices located in Madrid, ES.
The headquarters of Atento are located in Madrid, Spain.
Atento currently employs 10000+ people.

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