TTEC: Detailed Company Information & Corporate Profile
Summary
TTEC is a customer experience‑focused outsourcing firm headquartered in Austin, Texas, established in 1984. With a workforce exceeding ten thousand employees, it operates within the $1B–$5B revenue range and specializes in consulting, technology services, and care solutions that span omnichannel platforms, bilingual expertise, cloud‑based tools, and digital trust & safety.
The company’s portfolio includes Customer Experience Consulting, CX Technology, Omnichannel Technology, Cloud‑Based Technology, Revenue Growth initiatives, Operational Excellence, Care, Acquisition, Captivate Customers, and Bilingual Professionals. Its solutions are designed to elevate engagement, streamline operations, and accelerate revenue for clients across regulated industries and beyond.
TTEC’s leadership features Jason Zawatski as GVP & CFO of Engage, Brandy Doerner as Sr Executive Assistant to key executives, Emily Pastorius overseeing litigation and compliance, and other senior VPs such as Darla Combs, Judith Almendra, Holden Olsen, Billy Spegal, Traci Vosburg, among many who drive strategy, sales, talent acquisition, and technology innovation.
| TTEC Website | ttec.com |
| Industries | |
| TTEC Headquarters Address | 100 Congress Ave, Austin, Texas, 78701 US |
| Company Size | 10000+ employees |
| Specialities & Services | Customer Experience Consulting, Customer Technology Services, Customer Care Services, Captivate Customers, Omnichannel Technology, Bilingual Professionals, Cloud-Based Technology, Operational Excellence, Revenue Growth, Customer Acquisition , Care, Digital Trust and Safety Services , CX Technology |
| Founded | 1984 |
| Estimated Annual Revenue | $1B - 5B |
| Updated: | 2026-09-05 |
TTEC Org Chart
Chief Executive Officer
C-Level
Chief Legal Officer
Chief Revenue Officer
Chief Financial Officer
General Manager
Finance Manager
Finance Manager
Finance Manager
Personal Banker
Subsidiaries and Affiliated Companies
Estimated Website Traffic
The chart shows a decline in traffic to the ttec.com website. In August, traffic decreased to 164797, compared to 186927 in the previous month. The highest traffic in 2026 was recorded in January, reaching 331996 visits.
Workforce Turnover
Number of employees switched from or switched to
Departmental sample breakdown
Length of Employment
TTEC's workforce includes employees across a wide range of tenure levels.
6% have been with the company for 1 to 2 years20% have been with the company for 3 to 4 years26% have been with the company for 5 to 7 years15% have been with the company for 8 to 10 years33% have been with the company for more than 11 years
TTEC Corporate Information: FAQ
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