Atento, founded in 1999, is headquartered in Madrid, Spain. The company operates in the outsourcing sector with a workforce of over 10,000 employees and generates revenue between $10 B and $100 B.
Its services span BPO/CEM solutions, sales, customer care, technical support, collections, back office, omnichannel and multichannel experiences, BTO, and overall customer experience (CX).
The leadership team includes Chris Condon as President & GM for the US & Nearshore markets, Jeremy Jepperson heading Strategic Partnerships and US Sales, Jason Lenzini as Vice President, Jacob Wade overseeing Contact Center, BTO/BPO sales & transformation, and other senior executives such as Carlos Zapatero, Joseph Callan, André Pandolfi, Alicia (NOC Team Leader), Lesli Hinojosa Ortiz, Charlie Johnson, Saul Rodriguez, Danuza Oliveira dos Santos, Denise Ledesma, Paulo Henrique, Yamile Andrea Restrepo Peña, and Scarlett Uribe.