Michael Pamplona: Email & Phone Number

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WFM Capacity Planner at IntouchCX|Metro Manila, Philippines

Position:

WFM Capacity Planner at IntouchCX

Location:

Metro Manila, Philippines

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Last updated: 2026-07-22

Updated: 2026-07-22

Found email addresses for Michael Pamplona:

Business emails:

m**************a@sutherlandglobal.com,

m**************a@24-7intouch.com

Personal emails:

m**********a@outlook.com

Found phone for Michael Pamplona:

+63-***-***-5836

A different Michael Pamplona?

Work Experience 16 years

WFM Capacity Planner at IntouchCX

Jul 2024 - Current

Scheduling Specialist at IntouchCX

Aug 2023 - Jul 2024

Lead-Scheduling at Sutherland

Feb 2021 - Aug 2023

Workforce Scheduling Professional at Sutherland

Apr 2019 - Aug 2023

Workforce Planning Professional at Sutherland

Aug 2017 - Aug 2023

Forecasting and Scheduling Analyst at Expert Global Solutions (now Alorica)

Jan 2017 - Aug 2017

Senior Planning Specialist, Global Workforce Management at TTEC

Nov 2012 - Jan 2017

Technical Service Representative at TP

Nov 2011 - Jul 2012

Customer Service Representative at Convergys

Nov 2010 - May 2011

Michael Pamplona started working in 2010, then the employee has changed 5 companies and 8 jobs. On average, Michael Pamplona works for one company for 2 years 5 months.

Their professional focus is Aspect eWFM, Avaya CMS, and Business Process Outsourcing (BPO) across 3 core areas.

Michael holds Exploring Project Management, Then and Now (2021 Update) certifications.

Education

Information Technology at STI College

Frequently Asked Questions

What is Michael Pamplona's email address?

SignalHire found verified email addresses for Michael Pamplona, both business and personal. Their business email is m**************a@sutherlandglobal.com, and personal emails include m**********a@outlook.com.

What is Michael Pamplona's phone number?

SignalHire found a verified phone number for Michael Pamplona: +63-***-***-5836.

How do I contact Michael Pamplona at IntouchCX?

You can reach Michael Pamplona through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.

What is Michael Pamplona's professional background?

Michael Pamplona has 16 years of professional experience. They have held roles including Scheduling Specialist, Lead-Scheduling, and Workforce Scheduling Professional at companies such as IntouchCX, Sutherland, and Sutherland. Their education includes Information Technology from STI College.

Is Michael Pamplona's contact information up to date?

Yes. Michael Pamplona's SignalHire profile was last updated on 22 July 2026, reflecting their current position as WFM Capacity Planner at IntouchCX.

Michael Pamplona Namesakes

Name

Company

Position

Michael

Queensland Health

Doctor of Medicine

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Michael Damian

University of Hawaii at Manoa

Graduate

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Michael

MidPoint Intergration

DevOps Engineer

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