Convergys: Detailed Company Information & Corporate Profile
Summary
Convergys is an independent outsourcing company headquartered in Cincinnati, Ohio, with more than 10,000 employees and annual revenue between $5 B and $10 B. Founded in 2004, it operates under SIC codes 7370 and 7371 and serves markets across the San Francisco Bay Area.
The firm specializes in customer management solutions, including speech self‑service applications, IVR, agent and call center technologies, and advanced analytics. Its offerings cover BPO services, telesales collections management, technology integration, and B2B sales support.
Convergys emphasizes customer experience through speech recognition, voice‑based self‑service tools, and comprehensive contact‑center solutions that enable efficient handling of inquiries and issues across multiple channels. It maintains a strong focus on training and workforce readiness with roles such as senior trainer, customer service advisors, and technical support agents.
| Convergys Website | concentrix.com |
| Social Links |    |
| Phone Number | 1-800-747-0583, 7038855952 |
| Industries | |
| Convergys Headquarters Address | 201 East Fourth Street, Cincinnati, Ohio, 45202 US |
| Company Size | 10000+ employees |
| Specialities & Services | Customer Mgmt, Speech Self-Service Applications, BPO, IVR, Agent Solutions, Speech Recognition, Technology Solutions, Analytics Solutions, Customer Experience, Speech Applications, Call Center, Contact Center, B2B Sales, Customer Service, Telesales Collections Mgmt |
| SIC Code | 7370, 7371 |
| NAICS Code | 541511 Custom Computer Programming Services |
| DMA Code | San Francisco Bay Area |
| Founded | 2004 |
| Operating Status | Independent Company |
| Updated: | 2026-09-04 |
Competitors
Name | Founded | Type | Employees |
|---|---|---|---|
| 1999 | Privately Held | 100K - 9.9M | |
| 1989 | Public Company | 100K - 9.9M | |
| 2011 | Privately Held | 25 - 100 | |
| 2001 | Public Company | 10K - 50K |
Estimated Website Traffic
The chart shows a decline in traffic to the concentrix.com website. In August, traffic decreased to 1241651, compared to 1245032 in the previous month. The highest traffic in 2026 was recorded in January, reaching 1796355 visits.
Workforce Turnover
Number of employees switched from or switched to
Departmental sample breakdown
Length of Employment
Convergys's workforce includes employees across a wide range of tenure levels.
1% have been with the company for 5 to 7 years21% have been with the company for 8 to 10 years77% have been with the company for more than 11 years
Convergys Corporate Information: FAQ
Data Privacy
GDPR COMPLIANT
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CCPA COMPLIANT
SignalHire is CCPA-compliant and provides California residents the right to know, access, opt out, and request deletion of their personal data.
