Convergys

Convergys

Convergys is now part of Concentrix. In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too…in increased customer loyalty, improved business performance and differentiation in their markets.
Headquarters
Cincinnati, Ohio
Company size
10,001+ employees
Specialties
Customer Mgmt, Speech Self-Service Applications, BPO, IVR, Agent Solutions, Speech Recognition, Technology Solutions, Analytics Solutions, Customer Experience, Speech Applications, Call Center, Contact Center, B2B Sales, Customer Service, Telesales Collections Mgmt
Top employees at
Convergys
A
Aaliyah Allen
Patient Care Assisant(PCA)
Greenville, North Carolina Area
A
Aaron Angel
Sr. System Analyst
Dayton, Ohio Area
A
Aaron Craig
Advanced Technical Support Chat
Albuquerque, New Mexico
A
Aaron Gudge
Manager, Workforce Management
United States
A
Aaron Hiatt
Customer Service Representative
West Jordan, Utah

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The most popular email templates:
Convergys’s email formatsPercentage
lastName-firstNameInitialdoe-j@concentrix.com42%
lastNameInitial-firstNamed-jane@concentrix.com73%
lastName-firstNamedoe-jane@concentrix.com81%
lastNameInitial.firstNamed.jane@concentrix.com74%
lastNamefirstNameInitialdoej@concentrix.com67%
firstNameInitial-lastNameInitialj-d@concentrix.com66%

Our Integration Partners

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