Current Position:
Senior Customer Care Engineer at Aspect SoftwareExperience:
16 yearsLocation:
Bengaluru, Karnataka, IndiaAug 2019 - Current
Dec 2017 - Aug 2019
Aug 2016 - Dec 2017
Apr 2014 - Aug 2016
Jun 2012 - Jun 2013
Dec 2009 - Apr 2010
Master of Science (M.Sc.) at Coventry University
Master of Science (M.Sc.) at Bannari Amman Institute of Technology
Name: Aspect Software
Speciality: Call Center, Call Center Solutions, Call Center Software, Cloud Call Center, Enterprise Call Center Solutions, Enterprise Call Center Software, Call Center Workforce Management, Workforce Management, Workforce Optimization, Contact Center, IVR Self Service, Quality Management, Performance Management, First Call Resolution, Occupancy Rate, Average Handle Time, Average Call Abandonment Rate, Customer Satisfaction, Back Office, Customer Service, Customer Care, Cloud Solutions, Hosted Solutions, On Premise Solutions, Average After Call Work Time, Average Speed of Answer, Service Level, Average Time in Queue, Percentage of Calls Blocked, Mobile Customer Care, Call Center Metrics, 250+ Seats, Omni-Channel Customer Experience Management, Large Call Centers, Call Center Managers, Customer Engagement Platform
Location: Boulder, Colorado, United States
Employees: 1000-5000
HQ Phone: 1-888-791-5931
Description: Aspect looks to enable organizations to turn the potential of unified communications into real business results, through enhanced knowledge worker and agent productivity and by hel...
What is manisankar devarajan's minimum period of employment in the companies?
manisankar devarajan's minimum period of employment in various companies is 4 months.What is manisankar devarajan's average duration of employment for different companies?
On average, manisankar devarajan works for one company for 1 year 4 monthsWhat industries has manisankar devarajan worked in?
manisankar devarajan works in the Computer Software. Previously, manisankar devarajan worked in the Information Technology and Services, and Financial Services.What positions has manisankar devarajan held before?
Previously, manisankar devarajan worked as a Associate, and Contact center Testing Engineer- IVR, and Project Lead Implementation, and Server and Storage Support Technician, and Technical Support Engineer.How do I contact manisankar devarajan?
manisankar devarajan's email address is d**********r@aspect.com, phone number is +91-***-***-0291. Sign up to get contact details.Who are manisankar devarajan's peers at other companies?
manisankar devarajan's peers at other companies are Nipurn Anand and Sumant Velankar and Soumodip DeFind email for 850M+ professionals