Aspect Software Information
Summary
Aspect Software is a private company that has been in the industry for 53 years. The company currently specializes in the Computer Software, Customer Relationship Management (CRM), Cloud Computing areas. Its headquarters is located at Westford, Massachusetts, USA. The number of employees ranges from 1.0K to 5.0K. The annual revenue of Aspect Software varies between 100M and 500M. To connect with Aspect Software employee register on SignalHire.
Organization Website | aspect.com |
Social Links |    |
Phone Number | 1-888-791-5931 |
Industries | |
Headquarters Location | 2755 Canyon Blvd, Boulder, Colorado, 80302 US |
Employees Size | 1000-5000 employees |
Specialties | Call Center, Call Center Solutions, Call Center Software, Cloud Call Center, Enterprise Call Center Solutions, Enterprise Call Center Software, Call Center Workforce Management, Workforce Management, Workforce Optimization, Contact Center, IVR Self Service, Quality Management, Performance Management, First Call Resolution, Occupancy Rate, Average Handle Time, Average Call Abandonment Rate, Customer Satisfaction, Back Office, Customer Service, Customer Care, Cloud Solutions, Hosted Solutions, On Premise Solutions, Average After Call Work Time, Average Speed of Answer, Service Level, Average Time in Queue, Percentage of Calls Blocked, Mobile Customer Care, Call Center Metrics, 250+ Seats, Omni-Channel Customer Experience Management, Large Call Centers, Call Center Managers, Customer Engagement Platform |
SIC Code | 7372, 7371 |
DMA Code | Greater Boston |
Founded | 1973 |
Estimated Annual Revenue | $100M - 500M |
Operating Status | Merger Pending |
Competitors
Founded | Type | Employees | Revenue | Funding | |
|---|---|---|---|---|---|
| 1963 | Public Company | 100K - 9.9M | 109B | $4.7B | |
| 2011 | Privately Held | 25 - 100 | 25.5M | $38.6M | |
| 1982 | Public Company | 50K - 100K | 52.9B | $912.6M | |
| 1876 | Public Company | 100K - 9.9M | 176B | $34.1B |
Employees Turnover 4 quarter 2025
Number of employees switched from or switched to
Length of Employment
Employee tenure at Aspect Software shows a diverse range of experience levels:
3% for 1–2 years3% for 3–4 years9% for 5–7 years12% for 8–10 years73% have over 11 years of service at Aspect SoftwareEx-employees positions
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