SmartAction by Capacity Information
Summary
SmartAction by Capacity is a private company that has been in the industry for 24 years. The company currently specializes in the Computer Software, Artificial Intelligence (AI) areas. The position of the CEO is occupied by Gary Davis. Its headquarters is located at El Segundo, California, USA. The number of employees ranges from 25 to 100. The annual revenue of SmartAction by Capacity varies between 5.0M and 25M. Total funding of the company - $33M. To connect with SmartAction by Capacity employee register on SignalHire.
Organization Website | capacity.com |
Social Links |   |
Phone Number | (817) 203-1545 |
Industries | |
Headquarters Location | University City, MO, 63130 US |
Employees Size | 100-200 employees |
Specialties | Interactive Voice Recognition, Contact Centers, Customer Experience, Chatbot, conversational IVR, voice bot, omnichannel self-service, Voice Automation |
SIC Code | 7372 |
DMA Code | Los Angeles Metropolitan Area |
Founded | 2002 |
Estimated Annual Revenue | $5.0M - 25M |
Operating Status | Independent Company |
Competitors
Founded | Type | Employees | Revenue | Funding | |
|---|---|---|---|---|---|
| 2013 | Privately Held | 250 - 500 | 17.5M | $31.1M | |
| 2011 | Privately Held | 1.0K - 5.0K | 200M | $502.4M | |
| 2010 | Privately Held | 1.0K - 5.0K | 300M | $484M | |
| 2011 | Privately Held | 100 - 250 | 14.4M | $12.9M |
Estimated Website Traffic
The chart shows a decline in traffic to the capacity.com website. In January, traffic decreased to 57883, compared to 66970 in the previous month. The highest traffic in 2026 was recorded in January, reaching 57883 visits.
Employees Turnover 4 quarter 2025
Number of employees switched from or switched to
Length of Employment
Employee tenure at SmartAction by Capacity shows a diverse range of experience levels:
3% for 1–2 years13% for 3–4 years20% for 5–7 years30% for 8–10 years35% have over 11 years of service at SmartAction by CapacityEx-employees positions
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