SmartAction by Capacity: Detailed Company Information & Corporate Profile

Contact top employees from SmartAction by Capacity

Summary

SmartAction by Capacity is a private company that has been in the industry for 24 years. The company currently specializes in the Computer Software, Artificial Intelligence (AI) areas. The position of the CEO is occupied by Gary Davis. Its headquarters is located at El Segundo, California, USA. The number of employees ranges from 25 to 100. The annual revenue of SmartAction by Capacity varies between 100M and 500M. Total funding of the company - $33M. To connect with SmartAction by Capacity employee register on SignalHire.

SmartAction by Capacity Websitecapacity.com
Social Links
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Phone Number(817) 203-1545
Industries
SmartAction by Capacity Headquarters addressUniversity City, MO, 63130 US
Company Size100-200 employees
SpecialtiesInteractive Voice Recognition, Contact Centers, Customer Experience, Chatbot, conversational IVR, voice bot, omnichannel self-service, Voice Automation
SIC Code7372
DMA CodeLos Angeles Metropolitan Area
Founded2002
Estimated Annual Revenue$100M - 500M
Operating StatusIndependent Company

Competitors

Name
Founded
Type
Employees
Revenue
Funding
2013Privately
Held
250 - 500 578.3M $31.1M
2011Privately
Held
1.0K - 5.0K 625M $502.4M
2010Privately
Held
1.0K - 5.0K 838.8M $484M
2011Privately
Held
100 - 250 133.6M $12.9M

Estimated Website Traffic

The chart shows a decline in traffic to the capacity.com website. In May, traffic decreased to 62806, compared to 73503 in the previous month. The highest traffic in 2026 was recorded in March, reaching 77250 visits.

Workforce Turnover

Number of employees switched from or switched to

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Total employee turnover

Length of Employment

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SmartAction by Capacity's workforce includes employees across a wide range of tenure levels.

5% have been with the company for 1 to 2 years15% have been with the company for 3 to 4 years15% have been with the company for 5 to 7 years15% have been with the company for 8 to 10 years50% have been with the company for more than 11 years

Former Employees: Role Changes

Role at Former Company
Role at New Company
Contact top employees from SmartAction by Capacity
James Bonello
James BonelloVice President of Customer Experience and Innovation
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Rachel Gundy
Rachel GundyProject Manager
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Angelique Romero
Angelique RomeroSenior Accounting Manager
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Eric Janeczek
Eric JaneczekVP Customer Experience & Innovation
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David Dougherty
David DoughertyBoard Member
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Alex Akhachynskiy
Alex AkhachynskiySenior Software Engineer / Team Leader
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Walter Luceno
Walter LucenoDirector Of Accounting
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Marilyn Cassedy
Marilyn CassedySr. Customer Success Manager
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Carlys Montero
Carlys MonteroSoftware Engineering Manager
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Svetlana Pomerans
Svetlana PomeransOperations / Business Analyst / Splunk Consultant
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Allan Wilson
Allan WilsonDirector, Business Development
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Vincent Tran
Vincent TranSoftware Engineer
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Ben Greenwood
Ben GreenwoodSales Development Representative
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Seth Morin
Seth MorinRevenue Operations Manager
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Preeti Sharma
Preeti Sharmahr-executive
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Mitchell
MitchellBusiness Development Specialist
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Companies Similar to SmartAction by Capacity

SmartAction by Capacity Corporate Information: FAQ

SmartAction by Capacity operates in the Software Development industries. More details can be found on the official website: capacity.com.
SmartAction by Capacity has offices located in University City, US.
The headquarters of SmartAction by Capacity are located in University City, United States.
The current CEO of SmartAction by Capacity is Gary Davis
You can contact SmartAction by Capacity by phone at (817) 203-1545.
SmartAction by Capacity currently employs 100-200 people.
SmartAction by Capacity's revenue is approximately 294.2M.
Well-known competitors of SmartAction by Capacity include Kore.ai, Talkdesk, Freshworks and Help Scout.

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