Help Scout: Detailed Company Information & Corporate Profile
Summary
Help Scout is a private company that has been in the industry for 15 years. The company currently specializes in the Computer Software, Internet Software, Customer Relationship Management (CRM) areas. The position of the Co-Founder & CEO is occupied by Nick Francis. Its headquarters is located at Boston, Massachusetts, USA. The number of employees ranges from 100 to 250. The annual revenue of Help Scout varies between 5.0M and 25M. Total funding of the company - $12.9M. To connect with Help Scout employee register on SignalHire.
| Help Scout Website | helpscout.com |
| Social Links |    |
| Industries | |
| Help Scout Headquarters address | Boston, MA, 02108 US |
| Company Size | 100-200 employees |
| Specialties | Web applications, Email, Cloud, Help desk, customer support, customer service, Shared Inbox, Knowledge Base, Live Chat, customer experience |
| SIC Code | 7371, 7373 |
| DMA Code | Greater Boston |
| Founded | 2011 |
| Estimated Annual Revenue | $5.0M - 25M |
| Operating Status | Independent Company |
Help Scout Org Chart
Chief Executive Officer
Chief Executive Officer
C-Level
Chief Revenue Officer
Chief Product Officer
Chief Operating Officer
Competitors
Name | Founded | Type | Employees | Revenue | Funding |
|---|---|---|---|---|---|
| 2008 | Privately Held | 25 - 100 | 6.9M | $1.8M | |
| 2025 | Privately Held | 1 - 25 | 2.4M | $1M | |
| 2007 | Public Company | 5.0K - 10K | 1.2B | $185.5M | |
| 2007 | Privately Held | 250 - 500 | 30M | $70M |
Workforce Turnover
Number of staff members switched
Departmental sample breakdown
Corporate Tenure Analytics
Help Scout's workforce includes employees across a wide range of tenure levels.
5% have been with the company for less than 1 year10% have been with the company for 1 to 2 years14% have been with the company for 3 to 4 years14% have been with the company for 5 to 7 years19% have been with the company for 8 to 10 years38% have been with the company for more than 11 years
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Help Scout Corporate Information: FAQ
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