Playvox

Playvox

PlayVox mission is to help you deliver Perfect Customer Interactions. PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others. Small, Medium and Large businesses rely on PlayVox to manage their quality assurance program. Having left behind home-grown systems, old school QA software and time consuming spreadsheets to a smarter, faster and enjoyable approach to customer service quality assurance.
Headquarters
Sunnyvale, CA
Company size
10,001+ employees
Specialties
Quality Assurance, Call Center, Coaching, Contact Centers, Call Center Quality Monitoring, Voice of the Customer, Customer Experience Management, Agent Performance Management
Top employees at
Playvox
T
Tatiana Gómez
Gamification Specialist, Marketing Development Rep, PlayVox
San Francisco Bay Area
T
Tatiana Tabares Urrea
Quality Assurance Manager
Sunnyvale, California
V
Vance Powers
Customer Success Manager
Campbell, California
J
Joseph McFadden
Vice President, Customer Success Operations
San Francisco Bay Area
V
Vanessa Gómez García
Quality Assurance Manager
Sunnyvale, California

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Playware Hobbies Pte Ltd
Playware Studios
The most popular email templates:
Playvox’s email formatsPercentage
lastName.firstNameInitialdoe.j@playvox.com57%
lastName-firstNameInitialdoe-j@playvox.com72%
firstNameInitial.lastNamej.doe@playvox.com91%
lastNameInitial.firstNamed.jane@playvox.com58%
firstNameInitial_lastNameInitialj_d@playvox.com82%
firstNameInitial-lastNamej-doe@playvox.com75%

Our Integration Partners

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