Hammer: Detailed Company Information & Corporate Profile
Summary
Founded in 1992 and headquartered in Lowell, Massachusetts, Hammer operates as a software development firm that specializes in performance monitoring and quality assurance for IP communications and unified communications environments. With a team of 500–1,000 employees and annual revenue between $100 million and $500 million, the company delivers solutions ranging from VoIP and IVR testing to predictive analytics for omnichannel contact centers.
Through its comprehensive suite of services—including service quality assurance, voice quality assessment, performance testing, network monitoring, VoIP and IVR testing, and predictive analytics—Hammer helps clients maintain high standards across their customer experience and contact center operations.
Key leaders include Eric Day, Head of Channel and Alliances; Ryne Asher, Senior Project Manager; Michael Rex, Customer Success Executive; Gregory Pavlick, Sales Engineering Team Lead; and Maged Guindy, Principal Hardware Engineer.
| Hammer Website | hammer.com |
| Social Links |   |
| Phone Number | 1-978-313-7000 |
| Industries | |
| Hammer Headquarters Address | 175 Cabot St, Lowell, Massachusetts, 01854 US |
| Company Size | 500-1000 employees |
| Specialities & Services | Service Quality Assurance, IP Communications Quality, Unified Communications Quality, Voice Quality, Performance Testing, Performance Monitoring, Network Monitoring, VoIP and IVR Testing, VoIP Monitoring, Predictive Analytics, Contact Center Performance, Contact Center assurance, IVR Testing, Customer Experience, Omnichannel Contact Center |
| SIC Code | 3669 |
| NAICS Code | 334290 Other Communications Equipment Manufacturing |
| DMA Code | Greater Boston |
| Founded | 1992 |
| Estimated Annual Revenue | $100M - 500M |
| Operating Status | Acquired |
| Updated: | 2026-09-24 |
Competitors
Name | Founded | Type | Employees |
|---|---|---|---|
| 1985 | Public Company | 1.0K - 5.0K | |
| 2000 | Public Company | 250 - 500 | |
| 1993 | Privately Held | 100 - 250 | |
| 1865 | Public Company | 50K - 100K |
Subsidiaries and Affiliated Companies
Estimated Website Traffic
The chart shows a decline in traffic to the hammer.com website. In September, traffic decreased to 331, compared to 1035 in the previous month. The highest traffic in 2026 was recorded in March, reaching 11566 visits.
Workforce Turnover
Number of employees switched from or switched to
Length of Employment
Hammer's workforce includes employees across a wide range of tenure levels.
1% have been with the company for 1 to 2 years3% have been with the company for 3 to 4 years3% have been with the company for 5 to 7 years4% have been with the company for 8 to 10 years90% have been with the company for more than 11 years
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Hammer Corporate Information: FAQ
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