DialConnection: Detailed Company Information & Corporate Profile

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Summary

Founded in 2000, DialConnection is a boutique software development firm headquartered in Mt. Laurel, New Jersey, serving the Delaware Valley market with a team of 10‑50 professionals.

The company specializes in end‑to‑end inbound and outbound call management solutions, including IVR scripting, mobile‑direct routing, automated drop‑call handling, and digital voice recording. Its advanced data capabilities—PCI data redaction, speech analytics, and data integration—enable secure, actionable insights across PBX‑agnostic environments.

The leadership team blends technical and operational expertise: Keith Larson serves as President and COO; Chris Brown holds the CTO role; Mark Reinhard leads e‑channel solutions architecture; Mark Kerrane is a senior software engineer. Support functions are bolstered by Ahron (systems admin), Steve Waters (Level 2 support), Kathy Wiernicki (support specialist), Michael May (director of operations), and Erin (senior digital communications advisor). The company maintains independent status while delivering customized call‑center technology that meets rigorous compliance standards.

DialConnection Websitedialconnection.com
Social Links
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Phone Number1-856-336-6120, 888.770.7706
Industries
DialConnection Headquarters Address309 Fellowship Road, Suite 200, Mt. Laurel, New Jersey, 08054 US
Company Size10-50 employees
Specialities & ServicesInbound Call Management, Advanced Data Management, Outbound Dialing, IVR Scripting, MobileDirect, PCI Data Redaction, Speech Analytics, Manager Dashboard, Automated Drop Call Management, Data Integration, Digital Voice Recording, PBX Agnostic
DMA CodeDelaware Valley
Founded2000
Estimated Annual Revenue$1 - 10M
Operating StatusIndependent Company
Updated:2026-09-22

Competitors

Name
Founded
Type
Employees
2001Public
Company
1.0K - 5.0K
2000Privately
Held
500 - 1.0K
2000Privately
Held
250 - 500
2002- 200-500

Workforce Turnover

Length of Employment

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DialConnection's workforce includes employees across a wide range of tenure levels.

50% have been with the company for 8 to 10 years50% have been with the company for more than 11 years
Contact top employees from DialConnection
Keith Larson
Keith LarsonPresident and Chief Operating Officer
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Ahron
AhronSystems Admin
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Mark Reinhard
Mark ReinhardE-Channel Solutions Architect
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Mark Kerrane
Mark KerraneSenior Software Engineer
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Steve Waters
Steve WatersLevel 2 Support
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Michael May
Michael MayDirector Operations
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Kathy Wiernicki
Kathy WiernickiSupport Specialist
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Steve LoCastro
Steve LoCastroSQL Developer
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Gerry Litwin
Gerry LitwinSQL Developer
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Erin
ErinSenior Digital Communications Advisor
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DialConnection Corporate Information: FAQ

DialConnection operates in the Software Development industries. More details can be found on the official website: dialconnection.com.
DialConnection has offices located in Mt. Laurel, US.
The headquarters of DialConnection are located in Mt. Laurel, United States.
The current CEO of DialConnection is Michael Vesper
You can contact DialConnection by phone at 1-856-336-6120, 888.770.7706.
DialConnection currently employs 10-50 people.
You can contact DialConnection by phone at 1-856-336-6120, 888.770.7706, by email at support@dialconnection.com, through social media (LinkedIn, Facebook, LinkedIn), or via the contact form on dialconnection.com.
Well-known competitors of DialConnection include Five9, LiveVox, Liveops, Inc. and CallMiner.

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