CallMiner: Detailed Company Information & Corporate Profile
Summary
CallMiner is a software development firm headquartered in Waltham, Massachusetts. Founded in 2002, it employs between 200 and 500 professionals and generates revenue ranging from $100 million to $500 million.
The company specializes in performance management, business intelligence, call‑center operational efficiencies, customer satisfaction, agent productivity, speech analytics, text analytics, voice of customer, customer experience, and conversation intelligence. These solutions help organizations turn conversations into actionable insights that boost quality and efficiency.
CallMiner’s leadership includes Vice President Jon Lamont for Client AI Automation; Scott Andriano, Mark Vendetti, Clifton Fischlein, Mindy Phillips, Eduardo Von Borstel, Drew Brumm, Scott Kendrick, Nancy Rodriguez, Devin Mason, James Fett, Minh Tri Nguyen, Steve McCool, Justinh Truong, Jonatan Malpica and Alayna Rybak. The team brings expertise across AI, sales operations, cloud engineering, strategy, legal, customer success, data science, software engineering, business analysis and conversational design.
| CallMiner Website | callminer.com |
| Industries | |
| CallMiner Headquarters Address | 890 Winter St, Waltham, Massachusetts, 02451 US |
| Company Size | 200-500 employees |
| Specialities & Services | Performance Management, Business Intelligence, Call Center Operational Efficiencies, Customer Satisfcation, Agent Productivity, Speech Analytics, Text Analytics, Voice of Customer, Customer Experience, Conversation Intelligence |
| Founded | 2002 |
| Estimated Annual Revenue | $100M - 500M |
| Updated: | 2026-09-17 |
CallMiner Org Chart
Chief Executive Officer
Chief Executive Officer
C-Level
Chief Marketing Officer
Chief Information Officer
Chief Product Officer
Estimated Website Traffic
The chart shows a growth in traffic to the callminer.com website. In August, traffic increased to 35199, compared to 33305 in the previous month. The highest traffic in 2026 was recorded in January, reaching 53794 visits.
Workforce Turnover
Number of employees switched from or switched to
Departmental sample breakdown
Length of Employment
CallMiner's workforce includes employees across a wide range of tenure levels.
3% have been with the company for less than 1 year6% have been with the company for 1 to 2 years9% have been with the company for 3 to 4 years16% have been with the company for 5 to 7 years16% have been with the company for 8 to 10 years50% have been with the company for more than 11 years
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CallMiner Corporate Information: FAQ
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