CDM Direct Email Formats

CDM Direct operates from Melbourne, VIC, offering outsourced communication services that span the full spectrum of B2B engagement. Founded in 1991 and remaining an independent Australian company, it employs between 200 and 500 people and generates annual revenue ranging from $10 million to $50 million.

Its core capabilities include Lead Generation, Telesales, Appointment Setting, Outbound and Inbound Call Centre operations, Outsourced Telemarketing, Outsourced Tech Support, and Collections. CDM Direct also delivers tailored solutions for B2B Lead Generation, B2B Telesales, B2B Telemarketing, and outsourced customer service programs.

The organization is guided by Executive Chairman Drew Le Grand, CEO Kris Ram, and COO Naomi Haque. A diverse team of call‑centre agents—including Claudine Steiner, John Silaira, Luisa Kotobalavu—and support staff such as Human Resources Specialist Mereani Dakuna Nasilasila, Accounts Payable Officer Lorra Rokotakala, and Business Development Manager Nicola van der Merwe drive day‑to‑day operations. The firm’s service depth is further reinforced by dedicated customer‑service representatives like Juliet and Kinisimere Yavanikaira.

CDM Direct uses 6 email formats across its organization. The most common pattern is lastNameInitialfirstNameInitial (e.g., dj@cdmdirect.com.au), used in approximately 46% of work addresses.

CDM Direct currently employs over 200-500 people from Fiji, New Zealand, Australia, with a head office in Melbourne, VIC, AU.