CDM Direct: Detailed Company Information & Corporate Profile
Summary
CDM Direct operates from Melbourne, VIC, offering outsourced communication services that span the full spectrum of B2B engagement. Founded in 1991 and remaining an independent Australian company, it employs between 200 and 500 people and generates annual revenue ranging from $10 million to $50 million.
Its core capabilities include Lead Generation, Telesales, Appointment Setting, Outbound and Inbound Call Centre operations, Outsourced Telemarketing, Outsourced Tech Support, and Collections. CDM Direct also delivers tailored solutions for B2B Lead Generation, B2B Telesales, B2B Telemarketing, and outsourced customer service programs.
The organization is guided by Executive Chairman Drew Le Grand, CEO Kris Ram, and COO Naomi Haque. A diverse team of call‑centre agents—including Claudine Steiner, John Silaira, Luisa Kotobalavu—and support staff such as Human Resources Specialist Mereani Dakuna Nasilasila, Accounts Payable Officer Lorra Rokotakala, and Business Development Manager Nicola van der Merwe drive day‑to‑day operations. The firm’s service depth is further reinforced by dedicated customer‑service representatives like Juliet and Kinisimere Yavanikaira.
| CDM Direct Website | cdmdirect.com.au |
| Social Links |   |
| Phone Number | 1800 221 811 |
| Industries | |
| CDM Direct Headquarters Address | 83b Hartnett Drive, Melbourne, VIC, 3198 AU |
| Company Size | 200-500 employees |
| Specialities & Services | Lead Generation, Telesales, Appointment Setting, Outsourcing, Telemarketing, Call Centre, Outsourced Telesales, Outbound Call Centre, Inbound Call Centre, Outsourced Tech Support, Outsourced Telemarketing, Outsourced Sales, Outsourced Appointment Setting, Telemarketing Company, Telesales Company, Appointment Setting Company, Outsourced Customer Service, B2B Lead Generation, B2B Telesales, B2B Telemarketing, collections |
| Founded | 1991 |
| Estimated Annual Revenue | $10M - 50M |
| Operating Status | Independent Company |
| Updated: | 2026-11-10 |
Workforce Turnover
Length of Employment
CDM Direct's workforce includes employees across a wide range of tenure levels.
13% have been with the company for 1 to 2 years25% have been with the company for 3 to 4 years13% have been with the company for 5 to 7 years50% have been with the company for more than 11 years
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CDM Direct Corporate Information: FAQ
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