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Trinh's
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Current Position:

Customer Success Manager - watsonx Architect at IBM

Experience:

12 years

Location:

New York, New York

How to contact Trinh

Last updated:2025-09-01
email**@ibm.com
phone+1-***-***-4244
LinkedIn
X
Instagram

Analytics

According to LinkedIn Trinh started working on 2013, then the employee has changed 6 companies and 11 jobs. On average, Trinh works for one company for 1 year. Trinh has been working as a Customer Success Manager - watsonx Architect for IBM for 427 days. If you are interested in this candidate, contact him directly by using contact details provided by SignalHire.

Work Experience

Customer Success Manager - watsonx Architect at IBM

Jul 2024 - Current

Senior AI Specialist | Advisory Technical Specialist at IBM

Oct 2022 - Jul 2024

Senior AI Consultant | Tech Lead and Senior Conversational Designer at Deloitte

Feb 2019 - Oct 2022

Applied AI Designer/Developer at IBM

Apr 2017 - Feb 2019

UX Specialist at NamPhut

Feb 2017 - Aug 2017

Researcher at Cornell University

Feb 2017 - Apr 2017

Graduate Researcher at Cornell University

Jan 2016 - Feb 2017

Graduate Teaching Assistant at Cornell University

Aug 2016 - Dec 2016

Undergraduate Research Assistant at Cornell University

Aug 2015 - May 2016

Web Developer at Alan Olin Architect

Dec 2016 - Feb 2017

UX Student Researcher at Yahoo

Feb 2016 - May 2016

Undergraduate Research Assistant at Cornell University

Jan 2015 - May 2015

Resident Advisor at Bridgewater College

Sep 2013 - May 2014

Education

Master of Professional Studies at Cornell University Graduate School

Bachelor of Science (B.S.) at Cornell University

Bridgewater College

Current Company Information IBM

Name: IBM

Speciality: Cloud, Mobile, Cognitive, Security, Research, Watson, Analytics, Consulting, Commerce, Experience Design, Internet of Things, Technology support, Industry solutions, Systems services, Resiliency services, Financing, IT infrastructure

Location: Armonk, New York, NY, United States

Employees: 10000+

Description: IBM is a global technology and innovation company. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countr...

Skills

Customer Success, Pre/Post Sales Engineers, watsonx, Usability Testing, UX Research, User Interface Design, Generative AI Tools, Customer Lifecycle Management, Written Communication, Sales Prospecting, Presales, Customer Engagement, Conversation Design, Communication, Project Management, Presentations, Customer Experience, User-centered Design, Human Computer Interaction, AI/ML Ops, User Experience Design, Interaction Design, Prototyping, Agentic AI, Design Research, User Experience, Generative AI, Automation, Technology Pre-Sales, Value Selling, Customer Relationship Management (CRM), Web Development, Demos, User Requirements, Product Adoption, Design, Web Design, Post-Sales, Conversational AI, Wireframing, Hybrid Cloud, CSM, Presales Technical Support, Front-end Development, Software Development, Research, Growth Initiatives, Management Consulting, Product Knowledge, Business Analysis

Frequently Asked Questions

How long has Trinh been working as a Customer Success Manager - watsonx Architect?

Trinh's total experience in various companies as a Customer Success Manager - watsonx Architect 1 year 2 months.

What is Trinh's minimum period of employment in the companies?

Trinh's minimum period of employment in various companies is 2 months.

What is Trinh's average duration of employment for different companies?

On average, Trinh works for one company for 1 year

What industries has Trinh worked in?

Trinh works in the Information Technology and Services. Previously, Trinh worked in the Management Consulting, and Higher Education, and Computer Software.

What positions has Trinh held before?

Previously, Trinh worked as a Senior AI Specialist | Advisory Technical Specialist, and Senior AI Consultant | Tech Lead and Senior Conversational Designer, and Applied AI Designer/Developer, and UX Specialist, and Researcher.

How do I contact Trinh?

Trinh's email address is **@ibm.com, phone number is +1-***-***-4244. Sign up to get contact details.

Who is the President/CEO/Director of the IBM?

The President/CEO/Director of the IBM is Jen Knecht

Who are Trinh's peers at other companies?

Trinh's peers at other companies are Edna Tovar and Amit Shah
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Trinh Namesakes

Name
Company
Position
T
Song Giang Hydropower Joint Stock Company
Finance Manager
T
AMIT GROUP
Business Development Officer
T
DesignNex
Founder
T
Khai Minh Consulting Company Limited
Senior Accountant
T
Le Vien High Tech Agricultural Development & Investment JSC
Managing Director
T
DatanetIT/Basic Solution @ Cisco System
System Administrator
T
Duc Minh Consulting Co. Ltd.
Accountant
T
Dianella Family Dental
Business Owner
T
CS9 Foundation
Customer Service Manager
T
AUG Vietnam
Project Director
L
CITIGYM
Digital Marketing Manager

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