Sylvanie

Sylvanie: Email & Phone Number

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Customer Success Operations at Flare|United States

Position:

Customer Success Operations at Flare

Location:

United States

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Last updated: 2026-08-04
Updated: 2026-08-04

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Work Experience 7 years

Customer Success Operations at Flare

Sep 2025 - Current

Member at Women in CyberSecurity (WiCyS)

Mar 2026 - Current

Customer Success Operations at CluePoints

Oct 2024 - Sep 2025

Customer Success Director at CluePoints

Apr 2023 - Sep 2025

Member at OneWe Reach

Oct 2023 - Sep 2025

ChurnZero RYG Leadership Speaker at ChurnZero

Apr 2023 - Apr 2023

Customer Success Operations Manager at Medrio

Jun 2022 - Nov 2022

Customer Success Manager at Medrio

Oct 2021 - Aug 2022

Customer Success Specialist at Medrio

Jul 2021 - Oct 2021

ChurnZero RYG Leadership Speaker at ChurnZero

Jul 2022 - Jul 2022

IT Automation Assistant at U.S. Census Bureau

May 2021 - Aug 2021

Administrative Assistant at U.S. Census Bureau

Jul 2020 - May 2021

Customer Success Specialist at PetroChoice - Lubrication Solutions

Jan 2019 - Dec 2019

Their professional focus is Access Control, Account Management, and Active Directory across 3 core areas.

Sylvanie holds GIAC Security Essentials Certification (GSEC), Improving Your Leadership Communications, and Agentic AI: Build Your First Agentic AI System certifications and has been awarded President's Club Winner - 2021 and Team Player of the Year Award - 2021

Education

SEC401: Security Essentials at SANS Technology Institute

SEC275: Foundations: Computers, Technology, & Security at SANS Technology Institute

Professional Certificate at University of Chicago

Back End, SQL, and DevOps Developer with Python at Nucamp Coding Bootcamp

Master's degree at Universidad para la Cooperación Internacional

Bachelor of Science - BS at The University of the West Indies

ChurnZero Foundations at ChurnZero

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