Sandra Cerda

Sandra Cerda: Email & Phone Number

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Director of Fraud Response at Q2|San Antonio, Texas, United States

Position:

Director of Fraud Response at Q2

Location:

San Antonio, Texas, United States

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Last updated: 2026-10-13
Updated: 2026-10-13

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Current work details
DepartmentFinancial Services
Availability
TimezoneCST
Best time to contact12:00 PM – 4:00 PM
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Work Experience 35 years

Director of Fraud Response at Q2

Jul 2026 - Current

Executive Director, Information Security at USAA

May 2018 - Apr 2026

Executive Director, Enterprise Financial Crimes Management at USAA

Jan 2015 - May 2018

Director, Financial Crimes Governance at USAA

Mar 2012 - Jan 2015

Identity Theft & Internal Fraud Program Administrator at USAA

Feb 2010 - Mar 2012

Director, Fraud Disputes & Recovery at USAA

Apr 2007 - Feb 2010

Fraud Dispute Manager at USAA

Jan 2003 - Feb 2007

Dispute Resolution Manager, Fraud Call Center Manager, Member Service Representative at USAA

Jul 1995 - Mar 2003

Call Center Representative at Security Service Federal Credit Union

Jun 1991 - Jul 1995

Sandra Cerda started working in 1991, then the employee has changed 2 companies and 8 jobs. On average, Sandra Cerda works for one company for 3 years 11 months.

Sandra holds FBI Citizens Academy, CERT - Insider Threat Program Manager, and Certified Fraud Examiner (CFE) certifications.

Education

Bachelor of Arts - BA at The University of Texas at San Antonio

Master of Education - MEd at The University of Texas at San Antonio

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