Rasheeda

Rasheeda: Email & Phone Number

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Senior Customer Service Representative II at UnitedHealthcare|Houston, Texas, United States

Position:

Senior Customer Service Representative II at UnitedHealthcare

Location:

Houston, Texas, United States

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Last updated: 2026-10-16
Updated: 2026-10-16

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Current work details
DepartmentHospital & Health Care
Availability
TimezoneCST
Best time to contact12:00 PM – 4:00 PM
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Work Experience 27 years

Senior Customer Service Representative II at UnitedHealthcare

Apr 2025 - Current

Quality Assurance Coordinator Trainer at Kelsey-Seybold Clinic-KelseyCare Advantage

Sep 2021 - Apr 2024

Grievance and Appeals Coordinator at Kelsey-Seybold Clinic-Kelsey Care Advantage

Sep 2020 - Sep 2021

Member Service Representative II at Kelsey-Seybold Clinic-Kelsey Care Advantage

Jan 2015 - Sep 2020

Insurance Verification Specialist, Lead Referral Coordinator, and Front Desk Specialist at UT Physicians

Jul 2010 - Jan 2015

Certified Medical Assistant Team Lead at Baylor College of Medicine

May 2008 - Jul 2010

Behavioral Health Claims Processor at United Healthcare Call Center

Dec 2007 - May 2008

Medical Assistant at UT Physicians

Sep 2003 - Aug 2007

Medical Assistant Front Desk Specialist at Texas Gulf Coast Medical Group

Jun 2002 - Sep 2003

Medical Assistant/Telephone Assistant at MacGregor Medical

Mar 1999 - May 2002

Rasheeda started working in 1999, then the employee has changed 7 companies and 9 jobs. On average, Rasheeda works for one company for 2 years 8 months.

Their professional focus is Active Listening, Agent for Change, and Ambulatory Care across 3 core areas.

Education

Bachelor of Science at University of Phoenix

Associate Degree at Houston Community College

High School Diploma at Ross Shaw Sterling High School

Associate of Arts - AA at Houston Community College

Rasheeda Namesakes

Name
Company
Position
Rasheeda
Customer Service Supervisor
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Rasheeda
Mother Theresa Memorial Central School
Physics Teacher
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