Perla Vera

Perla Vera: Email & Phone Number

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Senior Customer Success Manager at Genesys|Mexico City

Position:

Senior Customer Success Manager at Genesys

Location:

Mexico City

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Last updated: 2026-07-19
Updated: 2026-07-19

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Work Experience 21 years

Senior Customer Success Manager at Genesys

May 2025 - Current

Account Manager at RT4 México

Oct 2024 - May 2025

Manager, Customer Success at Auronix

May 2021 - Jun 2024

Director de entrega de servicios TI at SoftwareOne LATAM

Oct 2017 - May 2021

Director de oficina de proyectos at Perifel

Apr 2015 - Nov 2016

Director de Sistemas at Universidad Latina

Jun 2011 - Jan 2015

Coordinador de Sistemas, Soporte Técnico, Redes y Telefonía at Instituto Nacional de Infraestructura Física Educativa

Jun 2005 - May 2011

Perla Vera started working in 2005, then the employee has changed 6 companies and 6 jobs. On average, Perla Vera works for one company for 2 years 9 months.

Perla is proficient in Español and Ingles. Their professional focus is Active Directory, Administración de sistemas Linux, and Building Trust across 3 core areas.

Perla holds SCRUM Master and Certificación ITIL Fundamentos V3 certifications and has been awarded 50 empresas más innovadoras, Information Week México, 2014

Education

Master de Dirección Estratégica y Gestión de la Innovación at Instituto Universitario de Posgrado de España

Lic. Informática Administrativa at Universidad Autónoma de Nuevo León

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