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Nelson Rincon's contacts

Position:Quality Analyst at TTEC
Experience:29 years
Location:Bogotá D.C. Metropolitan Area, Colombia

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Work Experience

Quality Analyst at TTEC

Sep 2024 - Current

Bilingual Customer Service Representative at TTEC

Mar 2024 - Sep 2024

Senior Quality Analyst - Humana Health Care at Sutherland

Aug 2023 - Mar 2024

Senior Quality Analyst - NEXA & Alert Communications (Legal LOB) at Sutherland

Feb 2022 - Aug 2023

Google Cloud Support - Quality Analyst at Sutherland

Aug 2018 - Feb 2022

Google Cloud Support Specialist– (G Suite, Engage, Solutions & Upsell) at Sutherland

Aug 2016 - Aug 2018

Customer Service and Problem Resolution Representative at Concentrix

Oct 2015 - Aug 2016

Senior Technical Support Specialist – Optus Mobile at Optus

Nov 2012 - Aug 2015

OptusNet Cable Specialist at Optus

May 2007 - Nov 2012

Wholesale Faults Management Account Manager at Optus

Aug 2004 - May 2007

Number Porting Specialist at Optus

Sep 2003 - Aug 2004

Wholesale Faults Management Consultant at Optus

Jun 2001 - Sep 2003

Team Leader – Mobile Customer Service at RSL Communications, Inc.

Aug 1999 - Jun 2001

Acting Manager – Mobile Customer Service at RSL Communications, Inc.

May 1999 - Aug 1999

Customer Service Representative – Mobile Customer Care at RSL Communications, Inc.

May 1998 - May 1999

Customer Service Representative – Paging /Mobile Customer Service at Link Communications Ltd.

Jan 1997 - May 1998

Nelson Rincon started working in 1997, then the employee has changed 5 companies and 15 jobs. On average, Nelson Rincon works for one company for 1 year 10 months.

Education

Western Sydney University

Current Company Information TTEC

Name: TTEC

Speciality: Customer Experience Consulting, Customer Technology Services, Customer Care Services, Captivate Customers, Omnichannel Technology, Bilingual Professionals, Cloud-Based Technology, Operational Excellence, Revenue Growth, Customer Acquisition , Care, Digital Trust and Safety Services , CX Technology

Location: Austin, Texas, United States

Employees: 10000+

Description: We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not ...

Frequently Asked Questions

What is Nelson Rincon's minimum period of employment in the companies?

Nelson Rincon's minimum period of employment in various companies is 3 months.

What is Nelson Rincon's average duration of employment for different companies?

On average, Nelson Rincon works for one company for 1 year 10 months

What industries has Nelson Rincon worked in?

Nelson Rincon works in the Outsourcing/Offshoring. Previously, Nelson Rincon worked in the Information Technology and Services, and Telecommunications, and Marketing and Advertising.

What positions has Nelson Rincon held before?

Previously, Nelson Rincon worked as a Bilingual Customer Service Representative, and Senior Quality Analyst - Humana Health Care, and Senior Quality Analyst - NEXA & Alert Communications (Legal LOB), and Google Cloud Support - Quality Analyst, and Google Cloud Support Specialist– (G Suite, Engage, Solutions & Upsell).

How do I contact Nelson Rincon?

Nelson Rincon's email address is n***********n@ttec.com, phone number is +57-***-***-8214. Sign up to get contact details.

Who are Nelson Rincon's peers at other companies?

Nelson Rincon's peers at other companies are Binita Lamichhane and Vijay India and Gagan Sablok

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