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Major Incident and Problem Manager at Rogers Communications|Mississauga, Ontario, Canada

Position:

Major Incident and Problem Manager at Rogers Communications

Location:

Mississauga, Ontario, Canada

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Last updated: 2026-10-17
Updated: 2026-10-17

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Work Experience 18 years

Major Incident and Problem Manager at Rogers Communications

Oct 2024 - Current

Major Incident and Problem Manager at Bell

Apr 2023 - Sep 2024

Major Incident and Problem Manager at Rogers Communications

Dec 2016 - Mar 2023

E2E RF Performance Network Quality Engineer at Freedom Mobile

May 2015 - Nov 2016

Technical Support Engineer at APAC Customer Service

Jul 2014 - Apr 2015

RF Radio Network Design and Optimization Engineer at Ericsson

Jan 2014 - Jun 2014

E2E RAN, Core, VAS Network Performance Monitoring Engineer at Ericsson

Jul 2011 - Dec 2013

Network Operations Center Engineer at Ericsson

Jul 2010 - Jun 2011

Service Desk Manager at Cegedim

Aug 2008 - Jun 2010

Mina started working in 2008, then the employee has changed 5 companies and 6 jobs. On average, Mina works for one company for 1 year 11 months.

Their professional focus is Active Listening, Body Language, and Building Trust across 3 core areas.

Mina holds Critical Thinking for Better Judgment and Decision-Making, Using Strategic Thinking to Consider the Big Picture, and Critical Thinking: Drawing Sound Conclusions certifications.

Education

Bachelor of Engineering - BE at Cape Breton University

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