Malak Al Refaie's
email & phone

Current Position:

Contact Center Director at Crystel.co

Experience:

21 years

Location:

Amman, Jordan

How to contact Malak Al Refaie

m**@crystel.co

+962-***-***-1060

Work Experience

Contact Center Director at Crystel.co

Feb 2025 - Current

Senior Contact Center Manager at Crystel.co

Mar 2023 - Mar 2025

Contact Center Manager at Crystel.co

Mar 2019 - Mar 2023

Senior contact center supervisor at Crystel.co

Feb 2017 - Feb 2019

Contact Center Operation Team leader at Crystel.co

Jul 2014 - Jan 2017

Trainer at Fiber Business Solutions - Etisalat Group (Mobily Project)

Mar 2014 - Jun 2014

Trainer at CrysTelCall ((Mobily Project)

Nov 2013 - Feb 2014

Customer Service Advisor at CrysTelCall

Apr 2013 - Nov 2013

Air freight officer at 7 Seas Logistics Ltd

Nov 2012 - Mar 2013

Marketing customer care at Tamweelcom

Jan 2012 - Jul 2012

Customer Service at Orange Jordan

Jan 2010 - Dec 2011

collection and legal affairs officer at development and employment fund

Oct 2005 - Oct 2006

Malak Al Refaie started working in 2005, then the employee has changed 7 companies and 10 jobs. On average, Malak Al Refaie works for one company for 1 year 4 months.

Education

alzaytooneh university

Frequently Asked Questions

What is Malak Al Refaie's minimum period of employment in the companies?

Malak Al Refaie's minimum period of employment in various companies is 3 months.

What is Malak Al Refaie's average duration of employment for different companies?

On average, Malak Al Refaie works for one company for 1 year 5 months

What industries has Malak Al Refaie worked in?

Malak Al Refaie works in the Outsourcing/Offshoring. Previously, Malak Al Refaie worked in the Financial Services, and Telecommunications, and Government Administration.

What positions has Malak Al Refaie held before?

Previously, Malak Al Refaie worked as a Senior Contact Center Manager, and Contact Center Manager, and Senior contact center supervisor, and Contact Center Operation Team leader, and Trainer.

How do I contact Malak Al Refaie?

Malak Al Refaie's email address is m**@crystel.co, phone number is +962-***-***-1060. Sign up to get contact details.

Who are Malak Al Refaie's peers at other companies?

Malak Al Refaie's peers at other companies are Karen Pelletier and Carrie Foley and Mike Lore

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