LLata Gupta's
email & phone
Current Position:
General Manager Information Technology at Air IndiaExperience:
37 yearsLocation:
Delhi, IndiaHow to contact Lata Gupta
***@gmail.com
+91-***-***-7828
Work Experience
General Manager Information Technology at
Air India
Feb 2021 - Current
Deputy General Manager at
Air India
Apr 2019 - Jan 2021
Sr Assistant Manager at
Air India
Jun 2004 - Apr 2019
Senior Manager at
Air India
Jun 1999 - Jun 2004
Manager at
Air India
Aug 1988 - May 1999
Lata Gupta started working in 1988, then the employee has changed 4 jobs. On average, Lata Gupta works for one company for 7 years 5 months.
Education
Bachelor of Engineering - BE at Delhi College of Engineering
Skills
-Led development of in-house applications such as airport allied services portal during the COVID pandemic; successfully completed passenger data collection efforts in record time to meet compliance and reduce passenger wait time -Implemented STAR Baggage Reconciliation System for transmission of Air India Bag message from Delhi Airport to STAR Baggage Hub -Migration of Air India website from National Informatics Center hosted servers to cloud at Delhi and Hyderabad -Secured Air India website against cyber attacks -Implemented Akamai CDN solution to improve global response time, improve customer experience and lead a saving of INR 15 Lakhs per annum on website infrastructure cost -Improved PAI parameters to achieve PAI STAR compliance for Air India -Implemented online redemption and FQTV application in collaboration with STAR Alliance and SITA -Led migration of Air India booking engine from SITA E-commerce to Vadeleon system -Improved look and feel and ease of use of Air India website, Aviation, -Identified and modified Airline Passenger Service System modules incompatible with Y2K -First engineer in AirIndia to implement type A (Edifact 93.1) for Sell, ignore & Wrap up Message and Poll message (EDIFACT version 94.1) with all major GDS’s including Amadeus,Galileo, Sabre ,Abacus & Worldspan -Developed Direct access links with various GDS for availability, schedule and PNR display in real time using terminal emulation -Improved ticketing process by implementing major modifications such as Passive booking , multiple ticketing formats ,provisioning of taxes in automated paper ticketing, Worked on a number of development projects on Unisys Reservation System(USAS) like Auto waitlist upgradation of waitlisted passengers, Switching the manual ticket printing to auto ticket printing, -Implemented the E-ticket solution for Air India (the then Indian Airlines) -Led technology upgrade of Host to Host links of GDS ( Global Distribution System) from AX.25 to MATIP to save transmission costs ● Planned and designed expansion of database storing frequent flier program data; expansion ensured business continuity as Air India frequent flyer program expanded rapidly ● Led migration of PNR and E-ticket database from RTB system to vendor system (SITA) as sole technical POC ensuring business continuity for airline, -Implemented the E-ticket solution for Air India (the then Indian Airlines) -Led technology upgrade of Host to Host links of GDS ( Global Distribution System) from AX.25 to MATIP to save transmission costs -Planned and designed expansion of database storing frequent flier program data; expansion ensured business continuity as Air India frequent flyer program expanded rapidly -Led migration of PNR and E-ticket database from RTB system to vendor system (SITA) as sole technical POC ensuring business continuity for airline , - Leading the implementation of Google Workspace in Air India - Leading the migration of Air India e-mail from NIC to Google - Leading migration from SITA PSS to Amadeus PSS; assumed end to end responsibility including Network requirements identification and implementation - Collaborating with DPO (data Processing Officer of Air India) on reported data breach relating to GDPR(General Protection Data Regulations); successful resolution efforts led to 8 EU countries closing investigations - Led collection of all IT data for Air India disinvestment process - Leading hiving off IT services being shared with Air India subsidiaries - Leading transition of AI -IT services to its New ownerFrequently Asked Questions
What is Lata Gupta's minimum period of employment in the companies?
Lata Gupta's minimum period of employment in various companies is 1 year 9 months.What is Lata Gupta's average duration of employment for different companies?
On average, Lata Gupta works for one company for 8 years 1 monthWhat positions has Lata Gupta held before?
Previously, Lata Gupta worked as a Deputy General Manager, and Sr Assistant Manager, and Senior Manager, and Manager.How do I contact Lata Gupta?
Lata Gupta's email address is ***@gmail.com, phone number is +91-***-***-7828. Sign up to get contact details.Who are Lata Gupta's peers at other companies?
Lata Gupta's peers at other companies are TeRiwa Graham and AMIR JAVAID and Jamal HamidNot the Lata Gupta you were looking for?
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