Kenneth Testa

Kenneth Testa's email & phone

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Technical Account Manager at NiCE|Calabarzon, Philippines

Position:

Technical Account Manager at NiCE

Location:

Calabarzon, Philippines

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Last updated: 2025-07-29
Updated: 2025-07-29

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Work Experience 23 years

Technical Account Manager at NiCE

Jan 2025 - Current

Technical Account Manager at TTEC

Apr 2022 - Aug 2024

IT Service Management Lead at Kyndryl

Sep 2021 - Apr 2022

IT Service Management Lead at IBM

Feb 2016 - Aug 2021

IT Specialist at IBM

Mar 2010 - Feb 2016

Technical Service Representative at IBM Daksh

Mar 2009 - Jan 2010

Incident Response Team Analyst at eTelecare Global Solutions

Jan 2008 - Jan 2009

Technical Service Representative at eTelecare Global Solutions

Jan 2007 - Jan 2008

Manufacturing Supervisor at Lexmark

Jan 2006 - Jan 2007

Manufacturing Technician at Lexmark

Jan 2003 - Jan 2006

Kenneth Testa started working in 2003, then the employee has changed 6 companies and 6 jobs. On average, Kenneth Testa works for one company for 2 years 3 months.

Education

Bachelor's degree at University of San Carlos

Skills

ITIL Certified, Major Incident Management, IT Disaster Recovery, CCSI, Incident Management, SharePoint, Salesforce, IT Audit, Microsoft Azure, Disaster Recovery, Finesse, Problem Management, ISO Standards, IT Business Continuity, Citrix XenDesktop, Citrix Workspace, Microsoft Office, Five9, Avaya Communication Manager, Change Management, IT Service Delivery, Business Continuity Planning, IT Project Management, Account Management, Windows OS, IT Service Request, Agile Methodologies, ITIL, NICE Call Recording, RCA, ServiceNow, Microsoft Teams, NICE, Windows, Slack, Microsoft Outlook, Incontact, IT Service Management, Trello, SOC 2, Google CCAIP

Frequently Asked Questions

What is Kenneth Testa's email address?

SignalHire found a verified business email address for Kenneth Testa: k**********a@nice.com.

What is Kenneth Testa's phone number?

SignalHire found a verified phone number for Kenneth Testa: +63-***-***-4495.

How do I contact Kenneth Testa at NiCE?

You can reach Kenneth Testa through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.

What is Kenneth Testa's professional background?

Kenneth Testa has 23 years of professional experience. They have held roles including Technical Account Manager, IT Service Management Lead, and IT Service Management Lead at companies such as TTEC, Kyndryl, and IBM. Their education includes Bachelor's degree from University of San Carlos.

Is Kenneth Testa's contact information up to date?

Yes. Kenneth Testa's SignalHire profile was last updated on 29 July 2025, reflecting their current position as Technical Account Manager at NiCE in Hoboken, New Jersey, United States.

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