Current Position:
Sr Technical Analyst, PureCloud Customer Care at Genesys | Interactive IntelligenceExperience:
17 yearsLocation:
Greater Indianapolis, United StatesJan 2017 - Current
Jan 2015 - Dec 2016
Aug 2011 - Nov 2014
Jan 2008 - Jan 2008
Bachelor's Degree at Indiana University-Purdue University at Indianapolis
Ball State University
Name: Genesys | Interactive Intelligence
Speciality: ACD, IP PBX, Workforce Management, Call Recording, Business Process Automation, Cloud Communications, Unified communications, SIP, Outbound Dialer, IVR, Customer engagement software, Enterprise Collaboration, Contact Center, Cloud contact center
Location: Indianapolis, Indiana, United States
Employees: 1000-5000
Description: Genesys acquired Interactive Intelligence in December 2016. Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from seamlessly c...
How long has Joshua May been working as a Sr Technical Analyst, PureCloud Customer Care?
Joshua May's total experience in various companies as a Sr Technical Analyst, PureCloud Customer Care 8 years 9 months.What is Joshua May's average duration of employment for different companies?
On average, Joshua May works for one company for 1 year 9 monthsWhat industries has Joshua May worked in?
Joshua May works in the Computer Software. Previously, Joshua May worked in the Primary/Secondary Education.What positions has Joshua May held before?
Previously, Joshua May worked as a Senior VoIP Systems Engineer, and Shipping/Receiving/IT Support, and Student IT.How do I contact Joshua May?
Joshua May's email address is j********y@genesys.com, phone number is +1-***-***-9421. Sign up to get contact details.Find email for 850M+ professionals