Franzel

Franzel: Email & Phone Number

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Support Desk Lead at Xemplo|Metro Cebu, Philippines

Position:

Support Desk Lead at Xemplo

Location:

Metro Cebu, Philippines

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Last updated: 2026-06-18
Updated: 2026-06-18

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Work Experience 18 years

Support Desk Lead at Xemplo

Jan 2022 - Current

Training & Knowledge Management Manager at Accenture

Apr 2018 - Dec 2021

Knowledge Manager at Atos

Jan 2016 - Mar 2018

Incident Coordinator at Atos

Jun 2015 - Dec 2015

Incident Coordinator at Xerox

Jun 2014 - Jun 2015

Service Desk Analyst at Xerox

May 2013 - May 2014

Tier 2 Technical Support at Convergys

Jan 2008 - Apr 2013

Franzel started working in 2008, then the employee has changed 4 companies and 5 jobs. On average, Franzel works for one company for 2 years 7 months.

Franzel is proficient in English. Their professional focus is Active Directory, Airwatch, and Application Support across 3 core areas.

Franzel holds Microsoft Certified: Azure Fundamentals certifications.

Education

Master's degree at Cebu Institute of Technology

Bachelor of Business Administration (B.B.A.) at Cebu Institute of Technology

Associate’s Degree at STI College

Franzel Namesakes

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Franzel
PraXis Experiential
Client Solutions Officer
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Franzel
Senior Backend Engineer
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