Daniel Cruz

Daniel Cruz: Email & Phone Number

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Customer Experience Manager at Havoc|Mexico City Metropolitan Area

Position:

Customer Experience Manager at Havoc

Location:

Mexico City Metropolitan Area

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Last updated: 2026-05-20
Updated: 2026-05-20

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Work Experience 17 years

Customer Experience Manager at Havoc

Nov 2025 - Current

Consultor CX · Customer & Employee Experience Strategy | Facilitador · Trainer at CXÉpika™

Apr 2023 - Current

Customer Service Manager at Havoc

May 2025 - Oct 2025

Gerente Senior Servicio al Cliente at BoxTires Servicios Financieros

Jan 2021 - Apr 2023

Gerente de Servicio al Cliente at BoxTires Servicios Financieros

Nov 2019 - Dec 2020

Gerente de Servicio al Cliente & Cobranza at Administradora Bienestar

Sep 2018 - Nov 2019

Líder de Servicio al Cliente & Cobranza at Montepío Luz Saviñón I.A.P.

May 2017 - Jun 2018

Lider de Servicio al Cliente at Montepío Luz Saviñón I.A.P.

Feb 2016 - May 2017

Coordinador de Operaciones | Contact Center at Universidad del Valle de México

Mar 2014 - Dec 2015

Customer Care at American Express

May 2011 - Feb 2014

Supervisor | Call Center at Atento

May 2010 - May 2011

Team Leader at Atento

Mar 2010 - May 2010

Asesor de telemarketing at Atento

May 2009 - Mar 2010

Daniel Cruz started working in 2009, then the employee has changed 7 companies and 12 jobs. On average, Daniel Cruz works for one company for 1 year 4 months.

Their professional focus is Administración & Control de Operaciones, Alta capacidad resolutiva, and Atención y Servicio al Cliente High Value & VIP across 3 core areas.

Daniel holds FVI: Executive Value Activation Lab®, CX Value Engine®, and CX Workshop | El viaje de los datos certifications and has been awarded CX Top Leaders México 2026 – 5th Place

Education

Licenciatura at Instituto Politécnico Nacional

Técnico at Instituto Politécnico Nacional

Bachelor's degree at Facultad de Estudios Superiores Acatlán

Frequently Asked Questions

What is Daniel Cruz's email address?

SignalHire found verified email addresses for Daniel Cruz, both business and personal. Their business email is c***d@havoc.co, and personal emails include d******g@outlook.com.

What is Daniel Cruz's phone number?

SignalHire found a verified phone number for Daniel Cruz: +52-***-***-1240.

How do I contact Daniel Cruz at Havoc?

You can reach Daniel Cruz through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.

What is Daniel Cruz's professional background?

Daniel Cruz has 17 years of professional experience. They have held roles including Consultor CX · Customer & Employee Experience Strategy | Facilitador · Trainer, Customer Service Manager, and Gerente Senior Servicio al Cliente at companies such as CXÉpika™, Havoc, and BoxTires Servicios Financieros. Their education includes Licenciatura from Instituto Politécnico Nacional, and Técnico from Instituto Politécnico Nacional.

Is Daniel Cruz's contact information up to date?

Yes. Daniel Cruz's SignalHire profile was last updated on 20 May 2026, reflecting their current position as Customer Experience Manager at Havoc in San Francisco, California, United States.

Daniel Cruz Namesakes

Name
Company
Position
Daniel
Harlo Entertainment
Junior Creative Producer
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Daniel
Self Employed
English Second Language Teacher
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Daniel
Security Engineer
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