Craig Nussbaum's
email & phone

Current Position:

Associate Director - Sales & Distribution Customer Experience Strategy and Analytics at AT&T

Experience:

25 years

Location:

Bedford, New Hampshire, United States

How to contact Craig Nussbaum

c*******m@att.com

+1-***-***-2265

Work Experience

Associate Director - Sales & Distribution Customer Experience Strategy and Analytics at AT&T

Jul 2019 - Current

Area Manager - Retail Customer Experience at AT&T

Feb 2015 - Current

Senior Quality/M&P/Proc. Manager - Business Customer Service Customer Experience Program Management at AT&T

Sep 2014 - Feb 2015

Associate Director - Business Mobility New Products, Systems, OS/Device, and Technical Curriculum at AT & T Mobility

Nov 2007 - Sep 2014

Associate Director - Retail Customer Experience Insights at Associate Director - Retail Customer Experience

Jul 2015 - Oct 2023

Sr. Area Manager - Consumer New Products, Systems, and Technical Training at Cingular

Jul 2005 - Nov 2007

Instructor/Instructional Designer - Consumer Mobility Customer Care at Cingular Wireless

Jun 2004 - Jul 2005

Technical Support Desk - Consumer Mobility Technical Care at AT&T Wireless

Sep 2000 - Jun 2004

According to LinkedIn Craig Nussbaum started working on 2000, then the employee has changed 5 companies and 7 jobs. On average, Craig Nussbaum works for one company for 5 years.

Education

Master of Business Administration (MBA) at Northeastern University

Master of Science (M.S.) at Northeastern University

Bachelor of Science (B.S.) at University of California, Davis

Current Company Information AT&T

Name: AT&T

Speciality: Wireless Services, U-Verse, Enterprise Applications & Managed Hosting Solutions

Location: Dallas, TX, United States

Employees: 10000+

Description: We understand that our customers want an easier, less complicated life....

Skills

Telecommunications, Leadership, Product Management, Product Marketing, Solution Selling, Troubleshooting, Team Leadership, Training Delivery, ADDIE, Change Management, Strategic Partnerships, Learning Management Systems, Wireless, Customer Journeys, Instructional Design, Business Analysis, Instructor-led Training, Strategic Thinking, Customer Satisfaction, Mobile Learning, Management, Gap Analysis, Coaching, Customer Retention, Managed Services, Critical Thinking, Mobile Technology, Integration, Instructional Technology, Sales Process, CRM, Mobile Devices, Project Management, Cloud Computing, Training, Team Building, Call Centers, VoIP, Customer Experience Analysis, Customer Journey Mapping, CX, Call Center, Vendor Management, Team Management, Process Improvement, Program Management, Customer Experience, Cross-functional Team Leadership, Account Management, Blended Learning

Frequently Asked Questions

What is Craig Nussbaum's minimum period of employment in the companies?

Craig Nussbaum's minimum period of employment in various companies is 5 months.

What is Craig Nussbaum's average duration of employment for different companies?

On average, Craig Nussbaum works for one company for 3 years 9 months

What industries has Craig Nussbaum worked in?

Craig Nussbaum works in the Telecommunications. Previously, Craig Nussbaum worked in the Retail.

What positions has Craig Nussbaum held before?

Previously, Craig Nussbaum worked as a Area Manager - Retail Customer Experience, and Senior Quality/M&P/Proc. Manager - Business Customer Service Customer Experience Program Management, and Associate Director - Business Mobility New Products, Systems, OS/Device, and Technical Curriculum, and Associate Director - Retail Customer Experience Insights, and Sr. Area Manager - Consumer New Products, Systems, and Technical Training.

How do I contact Craig Nussbaum?

Craig Nussbaum's email address is c*******m@att.com, phone number is +1-***-***-2265. Sign up to get contact details.

Who is the CEO of the AT&T?

The CEO of the AT&T is John T. Stankey

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