Current Position:
Lead Presales & Solutions at Customer Experience LabExperience:
10 yearsLocation:
Bengaluru, KarnatakaNov 2022 - Current
Jun 2020 - Oct 2022
Sep 2019 - Apr 2020
Mar 2018 - Aug 2019
Jun 2016 - Mar 2018
Jan 2015 - Jul 2015
Bachelor of Technology (B.Tech.) at manav rachna college of engineering
high school and inter at Modern Vidya Niketan, faridabad
Name: Customer Experience Lab
Speciality: Customer Experience, Contact Centers, Conversational AI, Ticketing System Software, Live Chat Software, Chat Bot, Helpdesk software, Remote support, Chat Bot with social media Integration, IVR, Workforce Management, Virtual Call Centre Solution, Customer Support System, GENESYS, SPARROW, Voice Recording Configuration, Security Policy Configurations, Internal and External UAT, Configure the DID in the Genesys platform, Inbound Call Configurations, Report Configurations, Dashboard Creation
Location: Hyderabad, Telangana, India
Employees: 100-200
HQ Phone: +91 73866 67144
Description: Customer Experience Lab is a technology organization that focuses on design consulting and offers one-of-a-kind solutions to businesses....
How long has Akriti Sharma been working as a Lead Presales & Solutions?
Akriti Sharma's total experience in various companies as a Lead Presales & Solutions 2 years 10 months.What is Akriti Sharma's minimum period of employment in the companies?
Akriti Sharma's minimum period of employment in various companies is 6 months.What is Akriti Sharma's average duration of employment for different companies?
On average, Akriti Sharma works for one company for 1 year 4 monthsWhat industries has Akriti Sharma worked in?
Akriti Sharma works in the Computer Software. Previously, Akriti Sharma worked in the Higher Education, and Environmental Services.What positions has Akriti Sharma held before?
Previously, Akriti Sharma worked as a Solution Consultant, and Advocacy Expert, and Marketing and Sales Coordinator, and Quality & Project Executive, and Trainee.How do I contact Akriti Sharma?
Akriti Sharma's email address is s**@cexlab.com, phone number is +91-***-***-1205. Sign up to get contact details.Find email for 850M+ professionals