Help Scout Information
Summary
Help Scout is a private company that has been in the industry for 15 years. The company currently specializes in the Computer Software, Internet Software, Customer Relationship Management (CRM) areas. The position of the Co-Founder & CEO is occupied by Nick Francis. Its headquarters is located at Boston, Massachusetts, USA. The number of employees ranges from 100 to 250. The annual revenue of Help Scout varies between 5.0M and 25M. Total funding of the company - $12.9M. To connect with Help Scout employee register on SignalHire.
Organization Website | helpscout.com |
Social Links |    |
Industries | |
Headquarters Location | Boston, MA, 02108 US |
Employees Size | 100-200 employees |
Specialties | Web applications, Email, Cloud, Help desk, customer support, customer service, Shared Inbox, Knowledge Base, Live Chat, customer experience |
SIC Code | 7371, 7373 |
DMA Code | Greater Boston |
Founded | 2011 |
Estimated Annual Revenue | $5.0M - 25M |
Operating Status | Independent Company |
Competitors
Founded | Type | Employees | Revenue | Funding | |
|---|---|---|---|---|---|
| 2008 | Privately Held | 25 - 100 | 6.9M | $1.8M | |
| 2011 | Privately Held | 1 - 25 | 2.4M | $1M | |
| 2007 | Public Company | 5.0K - 10K | 1.2B | $185.5M | |
| 2007 | Privately Held | 250 - 500 | 30M | $70M |
Employees Turnover 4 quarter 2025
Number of employees switched from or switched to
Length of Employment
Employee tenure at Help Scout shows a diverse range of experience levels:
9% have been with the company for less than 1 year11% for 1–2 years9% for 3–4 years33% for 5–7 years13% for 8–10 years26% have over 11 years of service at Help ScoutEx-employees positions
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