Help Scout Information
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Help Scout
Summary
Help Scout is a private company that has been in the industry for 15 years. The company currently specializes in the Computer Software, Internet Software, Customer Relationship Management (CRM) areas. The position of the Co-Founder & CEO is occupied by Nick Francis. Its headquarters is located at Boston, Massachusetts, USA. The number of employees ranges from 100 to 250. The annual revenue of Help Scout varies between 5.0M and 25M. Total funding of the company - $12.9M. To connect with Help Scout employee register on SignalHire.
Organization Website | helpscout.com |
Social Links |    |
Industries | |
Headquarters Location | Boston, MA, 02108 US |
Employees Size | 100-200 employees |
Specialties | Web applications, Email, Cloud, Help desk, customer support, customer service, Shared Inbox, Knowledge Base, Live Chat, customer experience |
SIC Code | 7371, 7373 |
DMA Code | Greater Boston |
Founded | 2011 |
Estimated Annual Revenue | $5.0M - 25M |
Operating Status | Independent Company |
Competitors
Founded | Type | Employees | Revenue | Funding | |
|---|---|---|---|---|---|
| 2008 | Privately Held | 25 - 100 | 6.9M | $1.8M | |
| 2011 | Privately Held | 1 - 25 | 2.4M | $1M | |
| 2007 | Public Company | 5.0K - 10K | 1.2B | $185.5M | |
| 2007 | Privately Held | 250 - 500 | 30M | $70M |
Employees Turnover 4 quarter 2025
Number of employees switched from or switched to
Total number all of employee turnover
Length of Employment
Employee tenure at Help Scout shows a diverse range of experience levels:
11% have been with the company for less than 1 year20% for 1–2 years7% for 3–4 years27% for 5–7 years16% for 8–10 years18% have over 11 years of service at Help ScoutEx-employees positions
In Company
In New Company
Contact top employees from
Help Scout
Mic Vachon
Account Executive
Haley Plasman
Account Executive
Katie Cross
Administrative Business Partner
Matt Plays
Creative Director
Jade Robbins
Senior Product Manager
Autumn West
Executive Assistant To Chief Executive Officer
Kristen Bryant Smith
VP of Marketing
Chrissy Chavez
Technical Support Specialist
Travis Kuhl
Software Engineering Manager
Zainab Allawala
Senior Manager, Partnership Sales
Jacqueline Dellanno Lindsey
Lead Product Manager
Andrea Kayal
Chief Revenue Officer
Heidi Harris
Lead People Business Partner
Annabelle Nichols
Support Manager
Hillary Noble
Director of Content
Alison Groves
Customer Education Lead
Pierre Luc Babin
JavaScript Engineer
Dillon McDermott
Director of Sales
Paul Afflitto
Senior Android Engineer
Rylan Heist
Senior Revenue Operations Analyst
Abigail Phillips
VP of Customers
Abigail Bloom
Social Content Producer
Julie Menge
Director of Total Rewards and People Data
GLENDA Roy
Senior Technical Recruiter
Erin McDermott
Account Executive
Eli Overbey
Revenue Operations
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FAQ
Help Scout operates in the Software Development industries. More details can be found on the official website: helpscout.com.
The headquarters of Help Scout are located in Boston, United States.
The current CEO of Help Scout is Nick Francis
Help Scout currently employs 100-200 people.
Help Scout's revenue is approximately 14.4M.
Well-known competitors of Help Scout include Uservoice, GrooveHQ, Zendesk and Teamwork.com.
