Touch Support, Inc. & SNF Back Office is an independent IT services and outsourcing firm founded in 2003, headquartered in Chicago, Illinois. With a team of 200–500 professionals and annual revenue between $100 million and $500 million, the company delivers comprehensive end‑user help desk support, public and private cloud computing, system administration, disaster recovery, managed infrastructure, IT staffing, data center services, application and database management, virtualization, firewall and network oversight. The firm also specializes in accounts payable and receivable processing, offshoring solutions, skilled nursing (SNF) back‑office operations, recruiting support, cost‑saving assessments, Microsoft licensing at cost, and accounting.
Operating within the Indianapolis Metropolitan Area (DMA code) and classified under SIC code 7371, Touch Support employs a diverse team led by technicians such as Arthur Black and Kristina Sherel, software integration specialist Victor Teichert, system engineers, Linux and Windows support staff, and financial administrators like Anastasia Sheiko, Klea, and Andreana Beqiraj. Key accounts personnel include Maja Jovkovic, Jovana Ristic, Clara Tawile, Nataliia Sergeeva, and Elena Koval, while billing and documentation are handled by Sidita Çela and Jezzabel Bantolio. The company’s leadership focuses on delivering tailored IT solutions that meet the evolving needs of its clients.