Topbox: Detailed Company Information & Corporate Profile
Summary
Topbox is an IT services firm based in Potomac, MD that specializes in Interaction Analytics and Contact Center solutions. Since its founding in 2014, the company has grown to a team of 10‑50 employees focused on delivering Root Cause Analysis, Process Improvement and Marketing Intelligence to help businesses optimize their operations.
The company’s expertise extends to Customer Experience, Customer Touchpoint Intelligence and Contact Analytics, enabling clients to gain deeper insights into customer interactions. Topbox works closely with organizations seeking data‑driven strategies to improve service quality and operational efficiency.
| Topbox Website | Khoros.com |
| Social Links |    |
| Phone Number | +1 866 867 2692 |
| Industries | |
| Topbox Headquarters Address | 12000 Trailridge Dr., Potomac, MD, 20854 US |
| Company Size | 10-50 employees |
| Specialities & Services | Interaction Analytics, Contact Center, Root Cause Analysis, Process Improvement, Marketing Intelligence, Customer Experience, Customer Touchpoint Intelligence, Contact Analytics |
| Founded | 2014 |
| Updated: | 2026-09-24 |
Competitors
Name | Founded | Type | Employees |
|---|---|---|---|
| 2012 | Privately Held | 25 - 100 | |
| 2011 | - | 100-200 | |
| 2010 | - | 10-50 |
Workforce Turnover
Length of Employment
Topbox's workforce includes employees across a wide range of tenure levels.
60% have been with the company for 5 to 7 years40% have been with the company for 8 to 10 years
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Topbox Corporate Information: FAQ
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