Engageware: Detailed Company Information & Corporate Profile
Summary
Engageware delivers intelligent online appointment scheduling and self‑service solutions tailored for retail and banking environments, enhancing customer experience through Conversational AI chat and agentic AI capabilities.
Founded in 2000 and headquartered in Tewksbury, MA, the company operates in software development with a team of 200–500 professionals. Its leadership includes CEO Dan OMalley, Head of North America AI Sales Steve Liebman, VP Engineering Sebastian Kline, and several other executives overseeing security, finance, sales, and product strategy.
Engageware generates $50 M–$100 M in revenue and focuses on knowledge management, customer self‑service, and intelligent scheduling to streamline operations for banking, retail, and other sectors.
| Engageware Website | engageware.com |
| Social Links |   |
| Phone Number | +1 978 654 6800 |
| Industries | |
| Engageware Headquarters Address | 100 Ames Pond Drive, Tewksbury, MA, 01876 US |
| Company Size | 200-500 employees |
| Specialities & Services | online appointment scheduling, online scheduling, customer experience, online appointment scheduling solutions, retail and banking, intelligent appointment scheduling, self-service, self-service support, customer self-service, knowledge management, customer support, banking, Conversational AI Chat, agentic AI |
| Founded | 2000 |
| Estimated Annual Revenue | $50M - 100M |
| Updated: | 2026-09-11 |
Competitors
Name | Founded | Type | Employees |
|---|---|---|---|
| 1981 | Privately Held | 500 - 1.0K | |
| - | Privately Held | 25 - 100 | |
| 2011 | - | 100-200 |
Estimated Website Traffic
The chart shows a growth in traffic to the engageware.com website. In August, traffic increased to 3945, compared to 2485 in the previous month. The highest traffic in 2026 was recorded in March, reaching 7771 visits.
Workforce Turnover
Number of employees switched from or switched to
Departmental sample breakdown
Length of Employment
Engageware's workforce includes employees across a wide range of tenure levels.
4% have been with the company for 1 to 2 years26% have been with the company for 3 to 4 years9% have been with the company for 5 to 7 years13% have been with the company for 8 to 10 years48% have been with the company for more than 11 years
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Engageware Corporate Information: FAQ
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