

ChorusCX: Detailed Company Information & Corporate Profile
Summary
ChorusCX, headquartered in Scottsdale, Arizona, has been delivering telecom solutions since its founding in 1983. The company is now part of a larger organization following an acquisition but continues to operate with a dedicated focus on enhancing customer experience through technology.
With a workforce of 100-200 professionals and annual revenues between $1 million and $10 million, ChorusCX serves the Phoenix metropolitan market while maintaining a strong presence in the broader telecom landscape.
The company specializes in a broad portfolio that includes workforce optimization, voice, call, and screen recording; quality management; contact center analytics and reporting; desktop analytics; contact center solutions; workforce engagement management; speech analytics; performance management; customer interaction insight; and workforce management.
Key leaders driving the organization include President and CTO Rita Dearing, Sales Directors Bob DiGangi and Kerry O'Donnell, Engineering Director Jared Lowther, Information Technology Manager Morgan Jones, Professional Services Manager Kris Juchau, Software Engineer Joel Lowther, Channel Account Manager Chris Fidler, Product Support Technician Tim Rush, and Director of Sales Engineering Keith Hollett.
| ChorusCX Website | dvsanalytics.com |
| Social Links | |
| Phone Number | 480-538-2020 |
| Industries | |
| ChorusCX Headquarters Address | 13951 North Scottsdale Road, Arizona, 85254 US |
| Company Size | 100-200 employees |
| Specialities & Services | Workforce Optimization, Voice Recording, Call Recording, Screen Recording, Quality Management, Contact Center Analytics and Reporting, Desktop Analytics, Contact Center Solutions, Workforce Engagement Management, Speech Analytics, Performance Management, Customer Interaction Insight, Workforce Management |
| DMA Code | Phoenix Metropolitan Area |
| Founded | 1983 |
| Estimated Annual Revenue | $1 - 10M |
| Operating Status | Acquired |
| Updated: | 2026-09-17 |
Competitors
Name | Founded | Type | Employees |
|---|---|---|---|
| 2007 | Public Company | 5.0K - 10K | |
| 2001 | Public Company | 1.0K - 5.0K | |
| 1994 | Public Company | 1.0K - 5.0K | |
| 1986 | Public Company | 5.0K - 10K |
Subsidiaries and Affiliated Companies
Estimated Website Traffic
The chart shows a decline in traffic to the dvsanalytics.com website. In September, traffic decreased to 293, compared to 325 in the previous month. The highest traffic in 2026 was recorded in July, reaching 342 visits.
Workforce Turnover
Length of Employment
ChorusCX's workforce includes employees across a wide range of tenure levels.
8% have been with the company for 3 to 4 years8% have been with the company for 5 to 7 years83% have been with the company for more than 11 yearsCompanies Similar to ChorusCX
ChorusCX Corporate Information: FAQ
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