directlink Information
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directlink
Summary
Directlink helps community banks and credit unions deliver faster, safer, and more consistent experiences across voice and digital channels. We turn your policies, procedures, and product knowledge in...Show more
Organization Website | directlink.ai |
Social Links |    |
Industries | |
Headquarters Location | Liverpool, New York, 13088 US |
Employees Size | 10-50 employees |
Specialties | Intelligent IVR, Omni-Channel Communications, Conversational Banking, Natural Language Processing, Call Center Augmentation, Intelligent Chat Solutions, Machine Learning, AI, Conversational AI |
Founded | 2020 |
Competitors
Founded | Type | Employees | Revenue | Funding | |
|---|---|---|---|---|---|
| 2014 | Privately Held | 25 - 100 | 6.2M | $14M | |
| 2017 | Privately Held | 200-500 | - | $- | |
| 2014 | Privately Held | 100-200 | - | $- |
Employees Turnover 4 quarter 2025
Length of Employment
Employee tenure at directlink shows a diverse range of experience levels:
7% have been with the company for less than 1 year7% for 1–2 years20% for 3–4 years13% for 5–7 years13% for 8–10 years40% have over 11 years of service at directlinkEx-employees positions
In Company
In New Company
Contact top employees from
directlink
Ben Nichols
Co-Founder & COO
Muneaki Nishimura
Owner
Chris Catanzarite
Sr. Manager Growth & Client Success
John Pryslak
National Sales Director, Financial Services, IMS DirectLink
Peter Pullen
QA Tester
Justin Radke
Senior Network Engineer
Zachary Oeser
Senior Field Technician
Brody Guido
Sales Executive
Joel Byrnes
Senior Full Stack Developer
Dan Cuaron
Sales, Billing, Team Development, Customer Service Specialist
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FAQ
directlink operates in the IT Services, Software Development industries. More details can be found on the official website: directlink.ai.
The headquarters of directlink are located in Liverpool, United States.
directlink currently employs 10-50 people.
Well-known competitors of directlink include Finn AI, AKITRA and SmartWinnr.
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