DecisionOne: Detailed Company Information & Corporate Profile

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Summary

DecisionOne operates in the IT services sector from its headquarters in Havertown, Pennsylvania, having been founded in 1958 as a subsidiary. With a workforce of approximately 500–1,000 employees and annual revenues ranging between $100 million and $500 million, the company serves clients throughout the Delaware Valley DMA.

Specializing in end‑user desktop and workgroup solutions, DecisionOne offers end‑to‑end technology lifecycle support and high‑availability infrastructure services that ensure continuous operation for its customers. The firm’s service portfolio covers deployment, maintenance, upgrades, and retirement of IT environments, with a focus on reliability and scalability.

Key leadership includes Scott King as Vice President of Sales—North America; Nicholas Cavara, Operations Manager; Joserguei Paz Sánchez, Field Service Engineer; Stephen Arnold, Help Desk Analyst; and several other specialists such as Jay Swanstrom (Xerox production press support) and Christopher McCarthy (field services). Together they manage technical, operational, and customer‑service functions across the region.

DecisionOne Websitepomeroy.com
Social Links
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Phone Number800-767-2876
Industries
DecisionOne Headquarters Address101 W Eagle Rd, Havertown, Pennsylvania, 19083 US
Company Size500-1000 employees
Specialities & ServicesEnd User Services - Desktop/Workgroup, End-to-End Technology Lifecycle Support, High Availability/Infrastructure Support
DMA CodeDelaware Valley
Founded1958
Estimated Annual Revenue$100M - 500M
Operating StatusSubsidiary
Updated:2026-09-20

Competitors

Name
Founded
Type
Employees
2010Privately
Held
500 - 1.0K
1997Privately
Held
100 - 250
2007Privately
Held
25 - 100
1988Public
Company
10K - 50K

Subsidiaries and Affiliated Companies

Estimated Website Traffic

The chart shows a decline in traffic to the pomeroy.com website. In August, traffic decreased to 7784, compared to 7883 in the previous month. The highest traffic in 2026 was recorded in March, reaching 31064 visits.

Workforce Turnover

Length of Employment

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DecisionOne's workforce includes employees across a wide range of tenure levels.

2% have been with the company for 1 to 2 years4% have been with the company for 3 to 4 years7% have been with the company for 5 to 7 years7% have been with the company for 8 to 10 years80% have been with the company for more than 11 years
Contact top employees from DecisionOne
Scott King
Scott KingVice President of Sales- North America
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Stephen Arnold
Stephen ArnoldHelp Desk Analyst
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Joserguei Paz Sánchez
Joserguei Paz SánchezField Service Engineer
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Nicholas Cavara
Nicholas CavaraOperations Manager
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Roger Baehr
Roger BaehrCustomer Service Engineer
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Keith Clark
Keith ClarkData Manager
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jack scenna
jack scennanational technical support specialist
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Ming Yang
Ming YangInformation Technology Services Specialist
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Thomas Baham
Thomas BahamField Service Manager
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Dennis Arizin
Dennis ArizinSales Account Executive
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Timothy Jones
Timothy JonesSystem Engineer
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Gary Chamblin
Gary ChamblinMicrosoft control desk / discrepancy analyst
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Christopher McCarthy
Christopher McCarthyField Services Engineer
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jose luis verde
jose luis verdeTechnical Support Specialist
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Jaymen Stevens
Jaymen StevensHelp Desk Technician
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Kathy McNally
Kathy McNallyExecutive Assistant
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DecisionOne Corporate Information: FAQ

DecisionOne operates in the IT Services industries. More details can be found on the official website: pomeroy.com.
DecisionOne has offices located in Havertown, US.
The headquarters of DecisionOne are located in Havertown, United States.
The current CEO of DecisionOne is Nick Sharma
You can contact DecisionOne by phone at 800-767-2876.
DecisionOne currently employs 500-1000 people.
Well-known competitors of DecisionOne include Essintial Enterprise Solutions, TERiX Computer Service, CSDP Corporation and Insight.

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