CXChronicles Information

Summary

Companies are expected to spend approximately $1.24 trillion on software in the next 5 years, with average SaaS utilization rates being only 30-40%.

Globally they risk losing $3.7 trillio...Show more

Headquarters Location

Employees Size

1-10 employees

Specialties

Customer Experience, Customer Service, Customer Operations, Customer Relations, Client Services , Account Management , Client Portfolio Management , Churn Mitigation, Customer Experience Optimization, Customer Service Optimization, Customer Operations Optimization, Revenue Retention, Client Management , customer success, sales operations, churn mitigation, retention specialist , customer retention, Voice of customer reporting, customer feedback , employee feedback, customersuccess, customer success management, Fractional CXO, Fractional CCO, Chief Experience Officer, Chief Customer Officer, Hubspot, Intercom, Zendesk, Marketo, Salesforce, Freshworks

Founded

2020