ChurnZero Email Formats

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  • ChurnZero uses 6 different email formats. The most common is lastName (for example, doe@churnzero.com), which appears in about 59% of work addresses.
  • Other common patterns include:
    • firstNamelastNameInitial: janed@churnzero.com (5%)
    • lastNameInitialfirstNameInitial: dj@churnzero.com (28%)

ChurnZero’s Popular Email Formats

FormatExamplePercentage

Format

lastName
doe@churnzero.comPercentage: 59%

Format

lastNameInitialfirstNameInitial
dj@churnzero.comPercentage: 28%

Format

firstNamelastNameInitial
janed@churnzero.comPercentage: 5%

Format

firstNameInitial.lastNameInitial
j.d@churnzero.comPercentage: 4%

Format

lastName.firstNameInitial
doe.j@churnzero.comPercentage: 3%

Format

lastNameInitial.firstNameInitial
d.j@churnzero.comPercentage: 1%
Contact top employees from ChurnZero
Gil
GilCustomer Success Manager, Mid-Market
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Colleen Stein
Colleen SteinManager, Implementation Team
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Scott Polidoro
Scott PolidoroCustomer Support Manager
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Bree Pecci
Bree PecciCustomer Experience Enablement Manager
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Ben Rosenberg
Ben RosenbergVP of Customer Experience Delivery
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Hunter Montgomery
Hunter MontgomeryChief Marketing Officer
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Sarah Kiley
Sarah KileyChief Sales Officer (CSO)
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Richard Collins
Richard CollinsEnterprise Customer Success Manager
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Mike Watkins
Mike WatkinsVP of Engineering
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Michael Kipp
Michael KippChief Information Security Officer
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Peter Watt
Peter WattProduct Manager
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Maureen Rice
Maureen RiceProduct Enablement Manager
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Brieana
BrieanaCustomer Success Manager
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Triana Dorland
Triana DorlandSr. Enterprise Customer Success Manager
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Laura
LauraSenior Customer Success Manager
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Ryan Ciriaco
Ryan CiriacoSenior Enterprise Customer Success Manager
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ChurnZero Corporate Information: FAQ

ChurnZero is a software development firm that specializes in customer success and experience solutions for B2B SaaS companies. Headquartered in Washington, District of Columbia, the independent company was founded in 2015 and has grown to a team of 200‑500 professionals.

ChurnZero focuses on customer retention, engagement, account management, onboarding, and journey mapping for subscription businesses. The leadership team includes Founder & CEO YouMon Tsang, Vice President of User Experience Robert Kohute, Director of Quality Assurance Jim McGrath, Senior Software Development Engineer in Test Jeremey Kriss, Sales Enablement Regan Becker, Implementation Manager Colleen Stein, and Customer Support Manager Scott Polidoro. With revenue between $50 million and $100 million, ChurnZero serves the Washington Metropolitan area under SIC code 7372.
ChurnZero uses 6 email formats across its organization. The most common pattern is lastName (e.g., doe@churnzero.com), used in approximately 59% of work addresses.
ChurnZero currently employs over 200-500 people from United States, Canada, with a head office in Washington, District of Columbia.

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