Birdeye, headquartered in Palo Alto, California, is a software development company founded in 2012 that builds solutions for online reputation, social media, listing management, local SEO, review management, digital customer messaging, webchat, referral and customer advocacy. Its product portfolio also covers survey and customer feedback tools, customer experience management, competitor benchmarking, local marketing, white‑labeled agency software, a digital payments platform and AI‑generated social media content. With 1,000–5,000 employees, the company reports annual revenue between $500 million and $1 billion.
Key leaders include Co‑founder CEO Naveen Gupta, President & COO David Lehman, Head of Business Development Brandon Flynn, VP of Demand Generation Eric Tonk, VP Customer Success Saad Rizwan, Senior VP Engineering Naveen Sanjeeva, and several sales executives such as Emily McConnell, John Tosto, Jennifer Campisi, and strategic sales director for healthcare David Riddle. The team also features technical roles like Software Developer Anjali Oberoi, AI Systems Engineer Vinay, content specialist Diksha Singh, human resources Nada Mahdy, and support engineer Parveen Sharma.