ACD Direct - Contact Center Solutions Email Formats
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- ACD Direct - Contact Center Solutions uses 6 different email formats. The most common is lastNameInitial-firstNameInitial (for example, d-j@acddirect.com), which appears in about 78% of work addresses.
- Other common patterns include:
- firstNameInitial_lastName: j_doe@acddirect.com (5%)
- lastName.firstNameInitial: doe.j@acddirect.com (8%)
ACD Direct - Contact Center Solutions’s Popular Email Formats
| Format | Example | Percentage |
|---|---|---|
Format lastNameInitial-firstNameInitial |  d-j@acddirect.com | Percentage: 78% |
Format lastName.firstNameInitial | doe.j@acddirect.com | Percentage: 8% |
Format firstNameInitial_lastName | j_doe@acddirect.com | Percentage: 5% |
Format lastName-firstName | doe-jane@acddirect.com | Percentage: 4% |
Format firstNameInitiallastNameInitial | jd@acddirect.com | Percentage: 3% |
Format firstNameInitiallastName | jdoe@acddirect.com | Percentage: 2% |
Contact top employees
AuggieDirector of Contact Services
Adam ZettelLead IT Support Specialist
Rebecca CraigAssistant Team Lead
Ryan MaxwellCustomer Service Representative
Dolores LobatoProfessional Services Manager
ANGELA MOSBYCustomer Service Representative
Tom SchollmeyerChief Technology Officer
Patricia HenryCustomer Service
Bertha PerezCustomer Service Representative
Carolyn AdamsonCustomer Service
Gabriela VillarrealCustomer Service Specialist
Janis BrownCustomer Service Representative
Hannah ClarkClient Services Manager
VickiAssociate Vice President
KaylindaCustomer Service Representative
Stephanie RaglandProfessional Services Manager
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FAQ
ACD Direct - Contact Center Solutions is headquartered in Farmington, Utah, serving the telecoms sector with specialized call center services. Founded in 2003, the independent company operates within a $100 million to $500 million revenue range and serves the Salt Lake City metropolitan area.
The firm focuses on customer service and inbound/outbound call volume for nonprofit organizations, offering fundraising solutions, donation capture, member acquisition, ecommerce support, live technical assistance, and AI‑enhanced CX, QA, and donor retention services.
With a team of 10–50 employees, the leadership roster includes Founder/Owner Noah Rosales, Associate Vice President Vicki, Technical Support Specialist Shelley Branch, Director of Contact Services Auggie, Lead IT Support Specialist Adam Zettel, Assistant Team Lead Rebecca Craig, Human Resources Director Paige Ferraro, and others such as remote bilingual support specialist Yoselin Garza.
The firm focuses on customer service and inbound/outbound call volume for nonprofit organizations, offering fundraising solutions, donation capture, member acquisition, ecommerce support, live technical assistance, and AI‑enhanced CX, QA, and donor retention services.
With a team of 10–50 employees, the leadership roster includes Founder/Owner Noah Rosales, Associate Vice President Vicki, Technical Support Specialist Shelley Branch, Director of Contact Services Auggie, Lead IT Support Specialist Adam Zettel, Assistant Team Lead Rebecca Craig, Human Resources Director Paige Ferraro, and others such as remote bilingual support specialist Yoselin Garza.
ACD Direct - Contact Center Solutions uses 6 email formats across its organization. The most common pattern is lastNameInitial-firstNameInitial (e.g., d-j@acddirect.com), used in approximately 78% of work addresses.
ACD Direct - Contact Center Solutions currently employs over 10-50 people from United States, Canada, Nigeria, with a head office in Farmington, Utah.
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