ACD Direct - Contact Center Solutions Information

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Summary

ACD Direct - Contact Center Solutions is a private company. The business currently specializes in Telecommunications area. ACD Direct - Contact Center Solutions's headquarter is located at Farmington, Utah, USA. The number of employees is at least 25. Register with SignalHire to connect with ACD Direct - Contact Center Solutions employees and management.

Websiteacddirect.com
Social Links
facebooklinkedIntwitter
Phone Number1-801-430-6366
Industries
Headquarters address42 N Phoenix Way, Farmington, Utah, 84025 US
Company Size10-50 employees
SpecialtiesCustomer Service, Inbound/Outbound Call volume, Not for profit clientele, 1099 Contract Positions, call center, fundraising solutions, Live technical support, call-based services, Donation capture, ecommerce, member aquisition, Nonprofit, Fundraising, Charity Fundraising, Contact Center, AI, CX AI, QA AI, Donor Retention
DMA CodeSalt Lake City Metropolitan Area
Founded2003
Estimated Annual Revenue$100M - 500M
Operating StatusIndependent Company
Updated:2026-08-14

Estimated Website Traffic

The chart shows a decline in traffic to the acddirect.com website. In June, traffic decreased to 3170, compared to 3269 in the previous month. The highest traffic in 2026 was recorded in May, reaching 3269 visits.

Workforce Turnover

Number of staff members switched

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Total employee turnover

Corporate Tenure Analytics

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Workforce Experience Insights

11% have been with the company for 1 to 2 years7% have been with the company for 3 to 4 years14% have been with the company for 5 to 7 years11% have been with the company for 8 to 10 years57% have been with the company for more than 11 years

Former Staff Career Paths

Role at Former Company
Role at New Company
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Noah Rosales
Noah RosalesFounder/ Owner
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Vicki Williamson
Vicki WilliamsonAssociate Vice President
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Shelley Branch
Shelley BranchTechnical Support Specialist
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Austin
AustinDirector of Contact Services
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Adam Zettel
Adam ZettelLead IT Support Specialist
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Rebecca Craig
Rebecca CraigAssistant Team Lead
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Paige Ferraro
Paige FerraroHuman Resources Director
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Ryan Maxwell
Ryan MaxwellCustomer Service Representative
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Dolores Lobato
Dolores LobatoProfessional Services Manager
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Daniel Bronstein
Daniel BronsteinTechnical Support Specialist
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STEPHANIE Giles
STEPHANIE GilesCustomer Service Representative
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Genelle King
Genelle KingIndependent Contractor
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Iris
IrisOnline Support Specialist
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Latosha Hairston
Latosha HairstonCustomer Specialist
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Kareem Austin
Kareem AustinCustomer Service Representative
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FAQ

ACD Direct - Contact Center Solutions operates in the Telecoms industries. More details can be found on the official website: acddirect.com.
ACD Direct - Contact Center Solutions has offices located in Farmington, US.
The headquarters of ACD Direct - Contact Center Solutions are located in Farmington, United States.
You can contact ACD Direct - Contact Center Solutions by phone at 1-801-430-6366.
ACD Direct - Contact Center Solutions currently employs 10-50 people.

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