Yuanfeng Sun

Yuanfeng Sun's email & phone

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Support Escalation Manager at Microsoft|Shanghai, China

Position:

Support Escalation Manager at Microsoft

Location:

Shanghai, China

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Last updated: 2026-03-25
Updated: 2026-03-25

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Work Experience 14 years

Support Escalation Manager at Microsoft

Dec 2020 - Current

Support Engineer at Microsoft

Dec 2016 - Dec 2020

Escalation Manager at Microsoft (China) Co., Ltd.

Dec 2020 - Aug 2025

Technical Support Engineer at Microsoft (China) Co., Ltd.

Dec 2016 - Dec 2020

Technical Support Engineer at Wicresoft (Outsourced to Microsoft)

Feb 2016 - Dec 2016

Information Technology Technician at Chinasoft International Technology Services Co., Ltd.

Oct 2012 - Feb 2016

Sales Specialist at Apple Retail Store

Jul 2012 - Oct 2012

Yuanfeng Sun started working in 2012, then the employee has changed 5 companies and 5 jobs. On average, Yuanfeng Sun works for one company for 3 years 2 months.

Education

上海大学

Frequently Asked Questions

What is Yuanfeng Sun's minimum period of employment in the companies?

Yuanfeng Sun's minimum period of employment in various companies is 3 months.

What is Yuanfeng Sun's average duration of employment for different companies?

On average, Yuanfeng Sun works for one company for 2 years 10 months

What industries has Yuanfeng Sun worked in?

Yuanfeng Sun works in the Computer Software. Previously, Yuanfeng Sun worked in the Retail.

What positions has Yuanfeng Sun held before?

Previously, Yuanfeng Sun worked as a Support Engineer, and Escalation Manager, and Technical Support Engineer, and Information Technology Technician, and Sales Specialist.

How do I contact Yuanfeng Sun?

Yuanfeng Sun's phone number is +86-***-***-3682. Sign up to get contact details.

Who is the Chairman & CEO of the Microsoft?

The Chairman & CEO of the Microsoft is Satya Nadella

Who are Yuanfeng Sun's peers at other companies?

Yuanfeng Sun's peers at other companies are Armand Atwater and Angela and Victor Maqueda

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