Wayne Raylean

Wayne Raylean: Email & Phone Number

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Service Desk Specialist at Protera|Redford, Michigan, United States

Position:

Service Desk Specialist at Protera

Location:

Redford, Michigan, United States

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Last updated: 2025-07-25
Updated: 2025-07-25

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Work Experience 13 years

Service Desk Specialist at Protera

Jul 2025 - Current

Obseravility Engineer at NTT DATA

May 2022 - Dec 2024

IOC Supervisor at Secure-24

May 2019 - May 2022

Quality Inspector at Secure-24

Sep 2016 - May 2019

Technical Service Representative at Secure-24

Mar 2015 - Sep 2016

Chat Support at Genpact

Oct 2014 - Mar 2015

CSR at Genpact

Jul 2014 - Oct 2014

Account Specialist at Credibly

May 2013 - Oct 2013

Wayne Raylean started working in 2013, then the employee has changed 4 companies and 7 jobs. On average, Wayne Raylean works for one company for 1 year 6 months.

Their professional focus is Analytical Skills, Communication, and Computer Hardware across 3 core areas.

Education

History-Teaching at Madonna University

"Associates In Computer Science at Schoolcraft College

Skills

Resolving Issues, Microsoft Azure, Analytical Skills, Technical Support, ITIL, Quality Assurance, Investigation, Service-Level Agreements (SLA), Written Communication, Service Desk, Documentation, Technical Operations, Tier 2 Help Desk Support, Quality Investigations, SNMP, Online Support, Computer Science, Ticketing Systems, Zenoss, Python (Programming Language), Information Technology, LogicMonitor, Linux, Microsoft Office, Problem Solving, Training Documentation, Windows, Customer Satisfaction, Mac, Troubleshooting, Leadership, Communication, Software Support, Team Leadership, Help Desk Support, Computer Hardware, Customer Experience, Customer Retention, Medical Software, Management, Networking, Customer Interaction, Key Performance Indicators, iOS, Quality Auditing, Customer Service, Customer Support, Continuous Improvement, Customer Success, Medical Terminology

Wayne Raylean Namesakes

Name
Company
Position
Wayne Raylean
Obseravility Engineer
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Wayne Raylean
The Upkeep Games
TCG Team Member
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