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Wayne Raylean's email & phone

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Service Desk Specialist at Protera|Redford, Michigan, United States

Position:

Service Desk Specialist at Protera

Location:

Redford, Michigan, United States

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Last updated: 2025-07-25
Updated: 2025-07-25

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Work Experience 13 years

Service Desk Specialist at Protera

Jul 2025 - Current

Obseravility Engineer at NTT DATA

May 2022 - Dec 2024

IOC Supervisor at Secure-24

May 2019 - May 2022

Quality Inspector at Secure-24

Sep 2016 - May 2019

Technical Service Representative at Secure-24

Mar 2015 - Sep 2016

Chat Support at Genpact

Oct 2014 - Mar 2015

CSR at Genpact

Jul 2014 - Oct 2014

Account Specialist at Credibly

May 2013 - Oct 2013

Wayne Raylean started working in 2013, then the employee has changed 4 companies and 7 jobs. On average, Wayne Raylean works for one company for 1 year 5 months.

Education

History-Teaching at Madonna University

"Associates In Computer Science at Schoolcraft College

Skills

Quality Investigations, Medical Software, Quality Auditing, Linux, Help Desk Support, Technical Support, Online Support, Service-Level Agreements (SLA), Computer Science, Windows, Networking, Customer Experience, ITIL, LogicMonitor, Ticketing Systems, Software Support, Customer Satisfaction, Microsoft Office, Tier 2 Help Desk Support, Customer Success, Python (Programming Language), Documentation, Microsoft Azure, Communication, Customer Support, Customer Service, Leadership, Customer Interaction, Team Leadership, SNMP, Analytical Skills, Quality Assurance, Investigation, iOS, Training Documentation, Medical Terminology, Information Technology, Continuous Improvement, Management, Resolving Issues, Mac, Computer Hardware, Customer Retention, Service Desk, Zenoss, Technical Operations, Written Communication, Troubleshooting, Problem Solving, Key Performance Indicators

Frequently Asked Questions

What is Wayne Raylean's minimum period of employment in the companies?

Wayne Raylean's minimum period of employment in various companies is 3 months.

What is Wayne Raylean's average duration of employment for different companies?

On average, Wayne Raylean works for one company for 1 year 7 months

What industries has Wayne Raylean worked in?

Wayne Raylean works in the Information Technology and Services. Previously, Wayne Raylean worked in the Management Consulting, and Financial Services.

What positions has Wayne Raylean held before?

Previously, Wayne Raylean worked as a Obseravility Engineer, and IOC Supervisor, and Quality Inspector, and Technical Service Representative, and Chat Support.

How do I contact Wayne Raylean?

Wayne Raylean's phone number is +1-***-***-4109. Sign up to get contact details.

Who are Wayne Raylean's peers at other companies?

Wayne Raylean's peers at other companies are Vanu Prashanth and Drew Williams and Luke Worrell

Wayne Raylean Namesakes

Name
Company
Position
NTT DATAW
Obseravility Engineer

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