Susmitha: Email & Phone Number
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Business Operations Manager at Publicis Sapient
Location:
Kitchener, Ontario, Canada
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Sign up to search for other Susmitha's across our 850M+ professionals databaseWork Experience 11 years
Apr 2023 - Current
Aug 2019 - Mar 2022
Aug 2017 - Aug 2019
Sep 2015 - Jun 2017
Their professional focus is Attention to Detail, Business Operations, and Business Strategy across 3 core areas.
Skills
Attention to Detail, Software Solutions, Google Workspace, Performance Metrics, Performance Measurement, Key Metrics, Client Relations, Quality Control, Performance Improvement, Customer Experience, Key Performance Indicators, Metrics Reporting, Process Efficiency, Customer Service Management, Demand Generation, Quality Assurance Analysis, Operational Efficiency, Customer Journeys, Organizational Development, Vendor Management, Customer Service Operations, Zendesk, Business Strategy, Product Service, Manufacturing Process Improvement, Coaching & Mentoring, Delegation, Communication, Operating Manuals, Chat, Onboarding, Business Operations, Microsoft Office, Customer Success, Problem Solving, Scheduling Management, Technical Support, Manuals, Organizational Effectiveness, Critical Thinking, Customer Service, Process Quality Improvement, Operations, Marketing Qualified Lead (MQL), Organization Skills, Commercial Operation, Customer Satisfaction (CSAT), Leadership, Retrospectives, Office 365
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