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Stephen Milton's
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Current Position:

Senior Solutions Engineer at Glance

Experience:

28 years

Location:

Blountville, Tennessee

How to contact Stephen Milton

Last updated:2025-03-22
emails*****n@glance.cx
phone+1-***-***-0013
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Analytics

According to LinkedIn Stephen Milton started working on 1997, then the employee has changed 4 companies and 11 jobs. On average, Stephen Milton works for one company for 2 years 3 months. Stephen Milton has been working as a Senior Solutions Engineer for Glance for 334 days. If you are interested in this candidate, contact him directly by using contact details provided by SignalHire.

Work Experience

Senior Solutions Engineer at Glance

Sep 2024 - Current

Lead Solution Engineer, Channels at Talkdesk

Apr 2022 - Sep 2024

Sourcing Manager | IT Procurement at Eastman

Aug 2018 - Apr 2022

Senior Director, Global Sales & Services Operations at Genesys

Jan 2015 - Nov 2017

Senior Director, PS Business Operations at Genesys

Mar 2012 - Dec 2014

Senior Director, Global Practices & Quality at Genesys

Feb 2010 - Feb 2012

Director / Senior Director, Services Engineering (promoted 2008) at Genesys

Oct 2004 - Jan 2010

District / Regional Manager, Professional Services at Genesys

May 2002 - Sep 2004

Senior Project Manager, Professional Services at Genesys

Feb 2001 - Apr 2002

Senior Principal Sales Engineer, Sales Engineering at Genesys

Jul 2000 - Jan 2001

Sales Engineer III, Voice and Data at Sprint

Aug 1999 - Jul 2000

System Design Engineer II, Voice and Data at Sprint

Oct 1997 - Jul 1999

Education

Bachelor of Science at Milligan College

Current Company Information Glance

Name: Glance

Speciality: Screen sharing, Customer satisfaction, Customer experience, Cobrowse solution, Agent video, Cobrowsing, Salesforce integration, Digital customer service, Customer support, Cobrowse, Mobile app support, Customer journey

Location: Wakefield, Massachusetts, United States

Employees: 100-200

Description: Glance Guided CX™ helps enterprises earn, keep, and grow customers through instant, personal, human-to-human collaboration sessions within their mobile apps, portals, and website...

Skills

ISO 9001, Contact Center, Strategic Planning, Pre-sales, Cloud Computing, Management, CRM, Business Strategy, Program Management, Team Management, Integration, NetSuite, Enterprise Software, Net Promoter Score, Telecommunications, PBX, Salesforce.com, Visual Basic for Applications (VBA), SaaS, Quality Management, Project Management, Vendor Management, ACD, Professional Services, Best Practices, Consulting, Team Leadership, OpenAir, Contact Centers, CSAT, Business Process, Business Applications, Partner Management, Business Process Improvement, VoIP, Business Process Design, Leadership, Services Engineering, Business Analysis, Solution Selling

Frequently Asked Questions

How long has Stephen Milton been working as a Senior Solutions Engineer?

Stephen Milton's total experience in various companies as a Senior Solutions Engineer 11 months.

What is Stephen Milton's minimum period of employment in the companies?

Stephen Milton's minimum period of employment in various companies is 6 months.

What is Stephen Milton's average duration of employment for different companies?

On average, Stephen Milton works for one company for 2 years 4 months

What industries has Stephen Milton worked in?

Stephen Milton works in the Computer Software. Previously, Stephen Milton worked in the Chemicals, and Telecommunications.

What positions has Stephen Milton held before?

Previously, Stephen Milton worked as a Lead Solution Engineer, Channels, and Sourcing Manager | IT Procurement, and Senior Director, Global Sales & Services Operations, and Senior Director, PS Business Operations, and Senior Director, Global Practices & Quality.

How do I contact Stephen Milton?

Stephen Milton's email address is s*****n@glance.cx, phone number is +1-***-***-0013. Sign up to get contact details.

Who is the President/CEO/Director of the Glance?

The President/CEO/Director of the Glance is Heather Nightingale

Who are Stephen Milton's peers at other companies?

Stephen Milton's peers at other companies are Wayne Romberg CD and Keith Johnson and Haley Moreno
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Stephen Milton Namesakes

Name
Company
Position
S
Engagement Manager South-West Regions (South Australia and Western Australia)
S
Junior EXECUTIVE Sales Operation
S
Print and Pre-Production Specialist

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