Sofia Serrazina

Sofia Serrazina: Email & Phone Number

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Contact Center Manager at UMassFive College Federal Credit Union|Springfield, Massachusetts Metropolitan Area, United States

Position:

Contact Center Manager at UMassFive College Federal Credit Union

Location:

Springfield, Massachusetts Metropolitan Area, United States

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Last updated: 2026-02-09
Updated: 2026-02-09

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Work Experience 17 years

Contact Center Manager at UMassFive College Federal Credit Union

Jan 2024 - Current

Lead Member Service Specialist at UMassFive College Federal Credit Union

Dec 2022 - Jan 2024

Member Services Specialist at UMassFive College Federal Credit Union

Aug 2021 - Dec 2022

Customer Service Specialist at TTEC

Apr 2020 - Jul 2021

Events Representative at Yankee Home Improvement

Mar 2020 - Mar 2020

Marketing Representative at Raven Partners

Dec 2019 - Feb 2020

Leader of musical group at Missao Apoio

Jan 2011 - Nov 2019

Intern in Publicity & Marketing specialist at Sunshine Hostel

Jun 2019 - Oct 2019

Baker at Conquistador

Mar 2017 - Apr 2017

Intern at Ak - Aktive kompanies

Jun 2016 - Jul 2016

Logistic Support (volunteer) at Folio - Festival Literário Internacional de Óbidos

Nov 2015 - Nov 2015

Marketing & Communication department at CUBS - Campeonato Universitário Bodyboard & Surf

May 2015 - May 2015

Logistic Support (volunteer) at Europian Senior Badminton Championships

Oct 2014 - Oct 2014

Event Hostess (volunteer) at CISA - Conferência de Inovação e Segurança Alimentar

Mar 2014 - Mar 2014

Logistic Support (volunteer) at EVENT.ART

Dec 2013 - Dec 2013

Event Hostess (volunteer) at ITC - Internacional Conference on Tourism Recreation

Nov 2013 - Nov 2013

Intern at Restaurante Serrazina

Apr 2013 - Jun 2013

Intern at Atelier do Doce

Apr 2012 - May 2012

Dental Assistant at Smiling Center

Jul 2010 - Sep 2010

Dental Assistant at Smiling Center

Jul 2009 - Sep 2009

Sofia Serrazina started working in 2009, then the employee has changed 16 companies and 13 jobs. On average, Sofia Serrazina works for one company for 10 months.

Their professional focus is Adobe Illustrator, Adobe Photoshop, and Adobe Premiere across 3 core areas.

Education

Master's degree at ESTM

Course at Polytechnic of Leiria

Bachelor's degree at ESTM

Frequently Asked Questions

What is Sofia Serrazina's email address?

SignalHire found a verified business email address for Sofia Serrazina: s*************a@umassfive.coop.

What is Sofia Serrazina's phone number?

SignalHire found a verified phone number for Sofia Serrazina: +1-***-***-3301.

How do I contact Sofia Serrazina at UMassFive College Federal Credit Union?

You can reach Sofia Serrazina through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.

What is Sofia Serrazina's professional background?

Sofia Serrazina has 17 years of professional experience. They have held roles including Lead Member Service Specialist, Member Services Specialist, and Customer Service Specialist at companies such as UMassFive College Federal Credit Union, UMassFive College Federal Credit Union, and TTEC. Their education includes Master's degree from ESTM, and Course from Polytechnic of Leiria.

Is Sofia Serrazina's contact information up to date?

Yes. Sofia Serrazina's SignalHire profile was last updated on 9 February 2026, reflecting their current position as Contact Center Manager at UMassFive College Federal Credit Union in Hadley, MA, United States.

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