Siva: Email & Phone Number
Opt-OutPosition:
Complaints & Resolutions Manager at Launch You
Location:
Hamilton, Waikato, New Zealand
Found email addresses for Siva:
Found phone for Siva:
Prospect analytics
A different Siva?
Sign up to search for other Siva's across our 900M+ professionals databaseWork Experience 16 years
Jun 2022 - Current
May 2018 - Jun 2022
May 2017 - May 2018
May 2011 - Mar 2017
Mar 2010 - Apr 2011
Their professional focus is Account Management, AI Assistants - Claude AI (Anthropic) – policy drafting, complaint trend analysis, knowledge base content. Perplexity AI – real-time research and regulatory lookup Customer Service & Helpdesk. Intercom FIN AI, Zendesk, Salesforce, Qualtrics, Medallia, SurveyMonkey – CSAT, and complaint trend tracking Social & Reputation. Trustpilot, Facebook Business Suite – brand monitoring and review management Payments & Disputes. Stripe, Merchanto – chargeback management and billing dispute resolution. Productivity - Microsoft Office 365, Teams, SharePoint, Notion – documentation and cross-team collaboration., and Analytical Skills across 3 core areas.
Siva holds Getting started with Fin 2 - Intercom AI, Getting started with Fin AI Copilot, and Getting started with Knowledge Hub - AI Fin - Intercom certifications and has been awarded Lectora Certified Author (E-Learning) and National Certificate in Contact Center Operations
Education
Bachelor of Economics at Madras Christian College
Master's in Marketing and Management at Loyola College
Siva Namesakes
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