Simon Fry

Simon Fry: Email & Phone Number

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MVS Remote Technical Support at IBM|The Gap, Queensland, Australia

Position:

MVS Remote Technical Support at IBM

Location:

The Gap, Queensland, Australia

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Last updated: 2026-05-26
Updated: 2026-05-26

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Work Experience 25 years

MVS Remote Technical Support at IBM

Jan 2024 - Current

System x Remote Technical Support Team Leader at IBM

Aug 2007 - Jan 2024

System x Remote Technical Support Specialist at IBM

Aug 2005 - Aug 2007

Level 1 Remote Technical Support Specialist at IBM

Mar 2005 - Aug 2005

Level 1 & 1.5 Technical Analyst at IBM

Mar 2002 - Feb 2005

Open Call & Service Queue Manager at IBM

Mar 2001 - Mar 2002

Simon Fry started working in 2001, then the employee has changed 5 jobs. On average, Simon Fry works for one company for 4 years 3 months.

Their professional focus is Call Management, Case Management, and Client Relations across 3 core areas.

Simon holds Communication Skills, Emotional Intelligence, and Managing Time and Stress certifications.

Education

Udemy Alumni

National Vocational Qualification at Fairlands Training, Runcorn

Diploma of Education at Robert Gordon University

Certificate at North East Scotland College

YESI EDUCATION

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